Balaji Jinka
Leighton Buzzard,Central Bedfordshire
Summary
Lead System Architect with 13+ years of experience designing and implementing scalable, secure, and high-performance enterprise solutions. Proven expertise in system architecture, cloud infrastructure (AWS, Azure), and microservices design. Adept at leading cross-functional teams, driving digital transformation, and aligning technical strategies with business goals. Strong background in Agile methodologies, DevOps practices, and stakeholder communication.
Demonstrates technical leadership and excels in business requirement analysis and design thinking. Committed to leveraging skills to drive innovation and efficiency within dynamic technology environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Customer-oriented as a Technical Lead with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Lead System Architect
TCS UK
08.2022 - 08.2025
- Role: Lead System Architect
- Project: GPLS
- System Client: Virgin media
- Employer: TCS UK
- Responsibilities:
- Working closely with product owner and stake holder to fulfil the business requirements
- Design thinking solution to the key business requirements
- Worked on multiple Integrations to connect with other systems.
- Guide the team on application layer cake to drive reusability and extensibility considerations and also training developers.
- Running DCO session with SME's to be able to capture key business requirements
- Focused on deployments to all downstream systems
- Responsible for design and code reviews for SSE in the team.
- Responsible for team activities like sprint planning and retrospective.
- Responsible for project delivery from development side.
Technical Lead
Coforge DPA UK Ltd
09.2021 - 08.2022
- Role: Technical Lead
- Project: Debt Management
- System Client: HMRC
- Employer: Coforge DPA UK Ltd
- Responsibilities:
- Working closely with product owner and stake holder to fulfil the business requirements
- Design thinking solution to the key business requirements
- Worked on CTI Integration
- Guide the team on application layer cake to drive reusability and extensibility considerations and also training developers.
- Running DCO session with SME's to be able to capture key business requirements
- Focused on deployments to all downstream systems
- Responsible for design and code reviews for SSE in the team.
- Responsible for team activities like sprint planning and retrospective.
Technical Lead
Coforge DPA UK Ltd
08.2020 - 08.2021
- Role: Technical Lead
- Project: TOR (Transfer of Residence)
- System Client: HMRC
- Employer: Coforge DPA UK Ltd
- Responsibilities:
- Worked on SSO, Connect-REST integrations
- Integrating with Documentum tool
- Design thinking solution to the key business requirements
- Lead the implementation of Non-Functional requirements
- Guide the team on application layer cake to drive reusability and extensibility considerations
- Responsible for the complete technical delivery of the application
- Focused on deployments to all downstream systems
Technical Lead
NHS UK
02.2019 - 07.2020
- Role: Technical Lead
- Project: Integrated Research Application
- System Client: NHS UK
- Responsibilities:
- Key Role in development and delivery of project.
- Focused on Deployments to all the downstream environments.
- Leading the complete integration modules.
- Working with Business Analysts and the management team in analysing and understanding the requirements.
- Running DCO session with SME's to be able to capture key business requirements
- Helping development team with necessary business use cases
- Worked high level process flows configuration and closely working with development team to make sure business requirements are met.
Technical Lead
e-pragati
02.2018 - 11.2018
- Role: Technical Lead
- Project: Online license management system
- Client: e-pragati
- Responsibilities:
- Led a team of Pega architects to deliver multiple modules.
- Key Role in development and delivery of project.
- Focused on Deployments to all the downstream environments environment.
- Worked on Integration
- Worked with Business Analysts and the management team in analysing and understanding the requirements.
- Running DCO session with SME's to be able to capture key business requirements
- Helping development team with necessary business use cases
- Worked high level process flows configuration and closely working with development team to make sure business requirements are met.
Senior System Architect
Civil Aviation Authority of Singapore
06.2017 - 01.2018
- Role: Senior System Architect
- Project: Enterprise-Safety Oversight Management System (eSOMS)
- Client: Civil Aviation Authority of Singapore
- Responsibilities:
- Pega Technical lead.
- Responsible for capturing business requirements from SME's
- Implemented Pega BIXS extract's process for the Case type information
- Configuring high level process models and handover to development team
- Worked on Case Management for building various case types and implementing relationships among them.
Senior System Architect
SCB (Standard Charted Bank)
01.2017 - 05.2017
- Role: Senior System Architect
- Project: RTOB
- Client: SCB (Standard Charted Bank)
- Responsibilities:
- Team lead, leading a stream of work.
- Implemented Security Model using Privileges, access roles, etc.
- Requirements capture for a stream of work and producing necessary use case documents.
- Worked on configuring high level process models.
- Hand over to development team with necessary use cases.
- Regular reviews of implemented functionality to validate against business requirements
Senior System Architect
Automobile Association (AA) UK
04.2016 - 08.2016
- Role: Senior System Architect
- Project: RIO
- Client: Automobile Association (AA) UK
- Responsibilities:
- Played an offshore team lead role responsible for understanding the business requirements, design and implement the same with small team.
- Requirements capture for a stream of work and producing necessary use case documents.
- Worked on configuring high level process models.
- Performing peer code reviews following Pega Guardrails
- Creation of E-Mail account, correspondence for sending mails to the interested parties.
- Creation of agents for implementing the manual SLA.
Senior System Architect
Incessant Technologies
03.2012 - 08.2016
- Employer: Incessant Technologies
- Role: Senior System Architect
- Responsibilities:
- Working as senior system architect across multiple Pega projects for multinational clients.
- Leading teams of Pega developers across one of more streams of work
- Worked with Business Analysts and the management team in analyzing and understanding the requirements.
- Running DCO sessions with SME's for capturing business requirements
- Helping development team with necessary business use cases
- Working on high-level process flows configuration and closely working with development team to make sure business requirements are met.
Education
4-year degree course - Computer Science and Engineering
JNTU
Skills
- Pega Technologies: PRPC, Case Management, Rules & Strategy Design, UI/UX, Dev Studio/App Studio
- Integration & Data: REST/SOAP, APIs, Connectors/Services, SQL, XML, JSON
- Architecture: Enterprise Architecture, Layered App Design, Reusability, Rule Resolution, Performance Tuning
- DevOps & Tools: Jenkins, Git, Bitbucket, Pega Deployment Manager, JIRA, Confluence
- Cloud & Security: Pega Cloud, AWS, Azure, SSO, OAuth, LDAP
- Methodologies: Agile, Scrum
- Leadership: Technical Mentoring, Team Management, Stakeholder Engagement, Estimation & Planning
Certification
- Pega Certified System Architect. (PRPC 6.2 SP2)
- Pega Certified Senior System Architect. (PRPC 6.2 SP2)
- Pega Certified Lead System Architect. (PRPC 7.4 Part-2)
- Pega Certified Customer Service Architect (PRPC 6.2 SP2)
- Certified Pega Decisioning Consultant CPDC) V 7.2
- Pega Certified UI Specialist (CUIS)71V1
- Certified Pega Business Architect 8.8
Timeline
Lead System Architect
TCS UK
08.2022 - 08.2025
Technical Lead
Coforge DPA UK Ltd
09.2021 - 08.2022
Technical Lead
Coforge DPA UK Ltd
08.2020 - 08.2021
Technical Lead
NHS UK
02.2019 - 07.2020
Technical Lead
e-pragati
02.2018 - 11.2018
Senior System Architect
Civil Aviation Authority of Singapore
06.2017 - 01.2018
Senior System Architect
SCB (Standard Charted Bank)
01.2017 - 05.2017
Senior System Architect
Automobile Association (AA) UK
04.2016 - 08.2016
Senior System Architect
Incessant Technologies
03.2012 - 08.2016
4-year degree course - Computer Science and Engineering
JNTU
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