Bailey Thornhill

• Assisted chefs in managing morning buffet for hotel guests.
• Prepared and served hot and cold beverages efficiently.
• Cleaned tables and reset dining area for incoming guests.
• Operated coffee machine to prepare high-quality coffees.
• Delivered excellent customer service to enhance guest experience.

Provided exceptional service to patrons upon entry into club.

Crafted a diverse selection of drinks, including cocktails, pints, spirits, and wine.

Managed beer orders and coordinated timely deliveries.

Conducted regular stock takes to maintain inventory accuracy.

Ensured cleanliness of lines for optimal drink quality.

Purchased stock to meet demand and enhance offerings.

Supervised beer deliveries to ensure prompt availability.

• Processed payments accurately reducing discrepancies at end of shift tallying.
• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Collaborated with team members to provide seamless service during busy periods.
• Trained new staff in collaboration with managers and supervisors upon arrival.
• Served food and beverages during weddings and events alongside team members.
• Coordinated food delivery for restaurant operations to ensure timely service.
• Assisted staff with tasks as required to maintain efficiency.

• Assisted in stock control, preventing shortages during peak hours.
• Ensured customer satisfaction by providing excellent bar service.
• Handled cash till efficiently for smooth transactions.
• Collaborated with colleagues effectively for improved team performance.
• Trained new staff across wedding, events, and restaurant sectors as needed.
• Developed and expanded cocktail offerings and menu options.
• maintenance
• Resolved issues promptly, including blown sockets and adjustments to blinds and curtains.
• Maintained grounds by planting daffodils and flowers around hotel premises.
• Ensured upkeep of grass and bushes for optimal presentation.
• Installed Christmas trees and lighting during holiday seasons.

Managed pub operations alongside other managers to ensure smooth service delivery.

Optimised efficiency in bar and kitchen areas through effective workflow management.

Prepared and served food and beverages to patrons, maintaining quality standards.

Trained new staff members as required to enhance team performance.

Assisted with food service during busy periods to meet customer demands.

Supported beer delivery processes to ensure timely stock replenishment.

Maintained accurate inventory and completed stock checks regularly.

Cashed up at shift end to provide financial totals for higher management.

• Collaborated with colleagues effectively for improved team performance.
• Demonstrated detailed knowledge of various beers and spirits to assist customer choices.
• Handled cash till efficiently for smooth transactions.
• Ensured customer satisfaction by providing excellent bar service.
• Trained staff to enhance operational efficiency.
• Managed restaurant operations by taking food and beverage orders.
• Handled reception duties, including phone bookings and hotel check-ins.