Bailey Liddy
Belfast,Antrim
Summary
A dedicated professional with exceptional customer service skills and interpersonal savvy, adept at leading teams and working independently. Demonstrates strong teamwork capabilities, fostering collaboration and achieving organisational goals. Committed to leveraging skills in a dynamic environment to drive success and contribute to long-term objectives.
Overview
4
4
years of professional experience
Work history
Supervisor
Nando's
Belfast, Antrim
2025.08 - Current
- Implemented company policies effectively, maintained high standards of service delivery.
- Provided constructive feedback to staff for improved performance levels.
- Resolved customer complaints promptly, resulting in increased customer satisfaction rates.
Front of house team member
Nando's
Belfast, Antrim and Newtownabbey
2023.11 - 2025.08
- Enhanced guest experience with a friendly and helpful attitude.
- Facilitated positive dining experiences by providing excellent customer service.
Bartender
McKenna's Bar
Belfast, Antrim and Newtownabbey
2022.01 - 2023.11
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Managed stock levels efficiently, preventing shortages during peak hours.
- Handled cash transactions securely minimising risk of theft or fraud.
Education
Bachelor of Science - Sociology with Criminology
Ulster University
Belfast 2023.09 -
OCN - Mental Health and Well-being
Belfast Metropolitan College
Belfast 2022.09 - 2023.06
A-Levels - Double Award Health and social Care
Blessed Trinity College
Belfast 2020.01 - 2022.06
A-Levels - Hospitality
Blessed Trinity College
Belfast 2020.01 - 2022.06
GCSEs - English
Blessed Trinity College
Belfast 2018.09 - 2020.06
GCSEs - Mathematics
Blessed Trinity College
Belfast 2018.09 - 2020.06
GCSEs - Science
Blessed Trinity College
Belfast 2018.09 - 2020.06
GCSEs - Hospitality
Blessed Trinity College
Belfast 2018.09 - 2020.06
GCSEs - Religious Studies
Blessed Trinity College
Belfast 2018.09 - 2020.09
GCSEs - Childcare
Blessed Trinity College
Belfast 2018.09 - 2020.06
GCSEs - Hairdressing
Blessed Trinity College
Belfast 2018.09 - 2020.06
GCSEs - Irish
Colaiste Feirste
Belfast 2016.09 - 2017.06
Skills
- Exceptional customer service skills
- Interpersonal savvy
- Team Leadership
- Independent work
Languages
Irish
Intermediate
Timeline
Supervisor
Nando's
2025.08 - Current
Front of house team member
Nando's
2023.11 - 2025.08
Bachelor of Science - Sociology with Criminology
Ulster University
2023.09 -
OCN - Mental Health and Well-being
Belfast Metropolitan College
2022.09 - 2023.06
Bartender
McKenna's Bar
2022.01 - 2023.11
A-Levels - Double Award Health and social Care
Blessed Trinity College
2020.01 - 2022.06
A-Levels - Hospitality
Blessed Trinity College
2020.01 - 2022.06
GCSEs - English
Blessed Trinity College
2018.09 - 2020.06
GCSEs - Mathematics
Blessed Trinity College
2018.09 - 2020.06
GCSEs - Science
Blessed Trinity College
2018.09 - 2020.06
GCSEs - Hospitality
Blessed Trinity College
2018.09 - 2020.06
GCSEs - Religious Studies
Blessed Trinity College
2018.09 - 2020.09
GCSEs - Childcare
Blessed Trinity College
2018.09 - 2020.06
GCSEs - Hairdressing
Blessed Trinity College
2018.09 - 2020.06
GCSEs - Irish
Colaiste Feirste
2016.09 - 2017.06