Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Bailey Liddy

Belfast,Antrim

Summary

A dedicated professional with exceptional customer service skills and interpersonal savvy, adept at leading teams and working independently. Demonstrates strong teamwork capabilities, fostering collaboration and achieving organisational goals. Committed to leveraging skills in a dynamic environment to drive success and contribute to long-term objectives.

Overview

4
4
years of professional experience

Work history

Supervisor

Nando's
Belfast, Antrim
08.2025 - Current
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Provided constructive feedback to staff for improved performance levels.
  • Resolved customer complaints promptly, resulting in increased customer satisfaction rates.

Front of house team member

Nando's
Belfast, Antrim and Newtownabbey
11.2023 - 08.2025
  • Enhanced guest experience with a friendly and helpful attitude.
  • Facilitated positive dining experiences by providing excellent customer service.

Bartender

McKenna's Bar
Belfast, Antrim and Newtownabbey
01.2022 - 11.2023
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Managed stock levels efficiently, preventing shortages during peak hours.
  • Handled cash transactions securely minimising risk of theft or fraud.

Education

Bachelor of Science - Sociology with Criminology

Ulster University
Belfast
09.2023 -

OCN - Mental Health and Well-being

Belfast Metropolitan College
Belfast
09.2022 - 06.2023

A-Levels - Double Award Health and social Care

Blessed Trinity College
Belfast
01.2020 - 06.2022

A-Levels - Hospitality

Blessed Trinity College
Belfast
01.2020 - 06.2022

GCSEs - English

Blessed Trinity College
Belfast
09.2018 - 06.2020

GCSEs - Mathematics

Blessed Trinity College
Belfast
09.2018 - 06.2020

GCSEs - Science

Blessed Trinity College
Belfast
09.2018 - 06.2020

GCSEs - Hospitality

Blessed Trinity College
Belfast
09.2018 - 06.2020

GCSEs - Religious Studies

Blessed Trinity College
Belfast
09.2018 - 09.2020

GCSEs - Childcare

Blessed Trinity College
Belfast
09.2018 - 06.2020

GCSEs - Hairdressing

Blessed Trinity College
Belfast
09.2018 - 06.2020

GCSEs - Irish

Colaiste Feirste
Belfast
09.2016 - 06.2017

Skills

  • Exceptional customer service skills
  • Interpersonal savvy
  • Team Leadership
  • Independent work

Languages

Irish
Intermediate

Timeline

Supervisor

Nando's
08.2025 - Current

Front of house team member

Nando's
11.2023 - 08.2025

Bachelor of Science - Sociology with Criminology

Ulster University
09.2023 -

OCN - Mental Health and Well-being

Belfast Metropolitan College
09.2022 - 06.2023

Bartender

McKenna's Bar
01.2022 - 11.2023

A-Levels - Double Award Health and social Care

Blessed Trinity College
01.2020 - 06.2022

A-Levels - Hospitality

Blessed Trinity College
01.2020 - 06.2022

GCSEs - English

Blessed Trinity College
09.2018 - 06.2020

GCSEs - Mathematics

Blessed Trinity College
09.2018 - 06.2020

GCSEs - Science

Blessed Trinity College
09.2018 - 06.2020

GCSEs - Hospitality

Blessed Trinity College
09.2018 - 06.2020

GCSEs - Religious Studies

Blessed Trinity College
09.2018 - 09.2020

GCSEs - Childcare

Blessed Trinity College
09.2018 - 06.2020

GCSEs - Hairdressing

Blessed Trinity College
09.2018 - 06.2020

GCSEs - Irish

Colaiste Feirste
09.2016 - 06.2017
Bailey Liddy