Baggie Malik
Birmingham,UK
Summary
Seasoned team lead with expertise in enhancing collaboration and project success. Successfully improved productivity and streamlined processes, achieving faster project delivery. Renowned for leadership and mentoring, resulting in increased staff retention and satisfaction. Experienced in managing distributed teams and market data services for global clients.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
5
5
years of professional experience
Work history
Interim Team Lead
Calero
Cannock, Staffordshire
2026.06 - Current
- Managed market data expenses for four additional global client portfolios while serving as MDM Team Lead .
- Coordinated Market Data Management team members across multiple international regions, enhancing collaboration and service delivery.
- Oversee workload allocation, governance, collaboration and service delivery across globally distributed teams.
- Established consistent market data processes and upheld high service standards across all client engagements.
- Managed global client and market data portfolios to optimise data usage and client service.
- Support senior leadership with strategic planning, operational reporting and client relationship management.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Delegated tasks to make best use of individuals' skills.
MDM Team Lead
Calero MDSL
Cannock, Staffordshire
2025.01 - 2026.08
- Lead and develop the Market Data Management team, driving operational excellence and consistently delivering against demanding client SLAs.
- Manage over $1 billion in global market data expenditure , ensuring effective governance, cost control, vendor compliance and financial accuracy.
- Act as senior escalation point for complex client, invoice and market data issues.
- Drive continuous improvement initiatives that increase operational efficiency and service quality.
- Partner with senior stakeholders, finance teams and clients to optimise market data processes.
- Coach and mentor analysts through structured development and performance management.
- Produce management reporting and strategic insights to support commercial decision making.
- Establish best practices and standardise MDM processes across the organisation
- Managed complex projects, ensuring high-quality outputs.
MDM Analyst
Calero MDSL
Cannock, Staffordshire
2022.02 - 2024.12
- Analysed large and complex datasets to identify trends, discrepancies, and actionable insights.
- Utilised SQL to validate data and support analytical findings.
- Generated reports and dashboards that enhanced business decision-making.
- Performed regular database maintenance and ensured data integrity.
- Presented analytical findings clearly in team meetings and written documentation.
- Mentored junior analysts, contributing to improved team capability and performance.
- Managed confidential and sensitive data in line with security and compliance standards.
- Resolved invoice-related queries from clients and vendors, ensuring timely and accurate outcomes.
- Coordinated with payments teams to ensure submissions adhered to contractual SLA requirements.
Education
GCSEs - English Literature, English Language, Mathematics, Punjabi, Religious Studies, Biology, Chemistry, Physics
Shireland Collegiate Academy
BirminghamSkills
- Data Reporting/Handling
- Advanced Excel
- Financial and Invoice Analysis
- Process improvement
- Stakeholder management
- Performance management
- Team leadership
- Coaching and mentoring
Achievements
- Managed $1B Annual market data spend
- Responsible for 4 additional global client portfolios
- Led geographically distributed teams across multiple regions
- Delivered SLA performance across multiple enterprise clients
- Mentored analysts into senior operational responsibilities
- Reduced invoice resolution times through process improvements
- Improved operational efficiency through workflow optimisation
Additional Strengths
- Strong work ethic with a loyal and dependable approach
- Excellent organisational and multitasking abilities
- Confident presenter with clear written and verbal communication skills
- Driving team productivity and accountability through clear goals and standards
- Influencing operational strategy through data-led insights
- Building resilient, high-performing teams in fast-paced environments
Timeline
Interim Team Lead
Calero
2026.06 - Current
MDM Team Lead
Calero MDSL
2025.01 - 2026.08
MDM Analyst
Calero MDSL
2022.02 - 2024.12
GCSEs - English Literature, English Language, Mathematics, Punjabi, Religious Studies, Biology, Chemistry, Physics
Shireland Collegiate Academy