Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Baffour Kyei

London,Islington

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 22 years of experience working in busy Delivery environments.

Overview

23
23
years of professional experience
5
5
years of post-secondary education

Work History

Chief Loader

UPS
London, Islington
03.1999 - 02.2022
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Spearheaded development and delivery of future product offerings based on in-depth market research.
  • Maintained smooth operations through careful management of office workflow and administrative processes.
  • Managed team performance, celebrating successes and identifying areas to improve.

Education

High School Cert ,NVQ Level 3 -

Kumasi High School
Kumasi Ghana
09.1992 - 06.1997

Skills

  • Problem solving skills
  • Customer service
  • Operations management
  • Employee management
  • Joint pipeline planning
  • Deliverables oversight
  • Mentoring and training

Languages

English
Fluent

Timeline

Chief Loader

UPS
03.1999 - 02.2022

High School Cert ,NVQ Level 3 -

Kumasi High School
09.1992 - 06.1997

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Baffour Kyei