Self-motivated individual who is eager to work with a team that will focus on the goals of the company or organization of my employer, Dedicated yet, friendly and enthusiastic to perform duties as assigned.
Overview
9
9
years of professional experience
Work history
Team Member
M&S Simply Food
London, England
06.2023 - Current
Display the products to get attention from the customers which helps to increase the sales.
Liaised with potential customers to determine needs and provide recommendations.
Kept sufficient inventory supply and stock on shelves and in storerooms.
Stock verification and set as per FIFO method.
Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
Processed cash and card payments during busy shopping periods to minimize customer waiting times.
Kept shelves neat, clean and organised through visual merchandising.
Manager
Galaxy Marketing
Kerala, India
06.2017 - 03.2023
Retained existing customers and substantially grew customer base, product line and sales volume.
Forecasted product sales and achieved quarterly and annual sales objectives.
Generated monthly and annual sales reports to determine growth and areas requiring improvement.
Monitored sales team performance and provided training to help reach targets.
Maintained friendly and professional customer interactions.
Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
Implemented seasonal and special discounts, driving customer engagement through promotions.
Set budget and monitored expenses to run profitable department.
Accountant
Grace Concern
Kerala, India
04.2014 - 05.2017
Generated quarterly financial reports to detail company revenues and expenses.
Posted accounts receivable payments made by cash, cheque or credit card payments.
Prepared quarterly tax returns and reviewed submitted documentation with auditors.
Reconciled bank accounts and credit card statements to address financial expenditures.
Used Insight accounting software to perform bookkeeping, invoicing and bank reconciliations.
Posted journal and ledger entries, prepared financial statements and reports and closed books.
Handled customer concerns and escalated major issues to supervisor.
Education
Diploma in Manual &Computerized Accounting - Financial Accounting
Accounts Academy
Kerala,India
Bachelor of Commerce - Finance and Commerce
University of Calicut
Kerala,India
Skills
Customer service
Data entry
Computerized Accounting
Communication Skills
Discipline
Multi Tasking
Punctual
Patient
Friendly
Serving
Patient care
Empathetic
Languages
English
Upper intermediate
Arabic
Upper intermediate
Hindi
Intermediate
Malayalam
Fluent
Timeline
Team Member
M&S Simply Food
06.2023 - Current
Manager
Galaxy Marketing
06.2017 - 03.2023
Accountant
Grace Concern
04.2014 - 05.2017
Diploma in Manual &Computerized Accounting - Financial Accounting