Badar Azam
Manchester,lan
Summary
Dedicated professional with a strong foundation in customer relations, clear communication, and critical-thinking. Demonstrates exceptional patience and composure under pressure, ensuring effective handling of difficult customers and maintaining high standards of health and safety regulations. Proficient in cash handling, timekeeping, and chemical use safety, with a proven ability to manage tasks efficiently and dependably. Adept at creative thinking and public speaking, leveraging in-depth product knowledge to enhance customer experiences. Committed to continuous improvement and taking initiative to achieve career goals within dynamic environments.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Restaurant waiter
Abaseen
Oldham, Greater Manchester
09.2024 - Current
- Managed large group reservations with meticulous attention to detail.
- Verified completed orders and served guests at tables.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Performed closing duties including cleaning and preparing tables for next day's service.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Participated in team training sessions, enhancing overall performance level.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Kept tables clear of used crockery, glassware and cutlery.
- Enhanced customer dining experience by providing top-notch service.
- Advised on food and drink choices based on customer preferences.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
Car detailer
Performance Specialists Cars
Manchester, Greater Manchester
08.2023 - 01.2024
- Communicated with customers using excellent English language skills.
- Applied revitalisers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals.
- Cleaned engines, wheel arched and chassis using steam cleaners.
- Polished vehicle surfaces for a glossy finish.
- Used vacuum cleaners and shampooers on car upholstery and carpets.
- Cleaned wheels and arches using tyre shine dressings.
- Ensured safety practices whilst handling chemicals during cleaning processes.
- Steam cleaned engine compartment and wheel arches.
- Eliminated existing odours in vehicle interiors and placed preventive fresheners.
- Applied protective and restorative agents to improve vehicle appearance.
- Polished window interiors and exteriors to remove dirt and marks.
- Applied wax to protect car exteriors, resulting in prolonged shine.
- Waxed paintwork, chrome and plastic and leather trims.
- Restored paint by addressing stains and scratches.
- Utilised high-quality products for superior results in car maintenance tasks.
Education
GCSEs -
Manchester Communication Academy
Manchester 09.2019 - 06.2024
Skills
- Patience and composure
- Clear communication
- Cash handling
- Health and Safety regulations
- Patience under pressure
- Patience with difficult customers
- Creative thinking
- Public speaking
- In-depth product knowledge
- Timekeeping
- Good judgement
- Physical stamina
- Chemical use safety
- Initiative taking
- Customer relations
- Hand tools
- Precision handling
- Time efficiency
- Dependability
- Critical-thinking
Affiliations
- Football, Gym, animals, Learning new things
Accomplishments
I was able to receive a Certificate from the Manchester city football team here I was able to meet players and have a private tour of the stadium. I was also awarded free tickets for some of the games.
Certification
GCSE
English Language-5
English Lit- 4
Physics-4
Biology-4
Chemistry-4
Languages
Urdu
Intermediate
Timeline
Restaurant waiter
Abaseen
09.2024 - Current
Car detailer
Performance Specialists Cars
08.2023 - 01.2024
GCSEs -
Manchester Communication Academy
09.2019 - 06.2024
GCSE
English Language-5
English Lit- 4
Physics-4
Biology-4
Chemistry-4
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