Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Babul Jha

Babul Jha

Senior Salesforce Developer
London,United Kingdom

Summary

4X Certified Salesforce Developer and aspiring Technical architect with 6 Years of Experience in IT. Having 3.5 years of relevant experience in Salesforce development

Overview

6
6
years of professional experience
7
7
years of post-secondary education
4
4
Certificates
2
2
Languages

Work History

Senior Salesforce Developer/Consultant

Wipro Technologies
London, ENG
04.2019 - Current
  • Developing new functionalities using declarative or imperative approaches
  • Worked on Triggers, Lightning Components, Apex, Batch Classes, Configuration, Experience Cloud
  • Handled Service requests, respond to user's queries, Work on enhancements, bugs
  • Participate in Sprint Planning, Coordinate with various stakeholders such as BA, PM, Test Leads, Product Owners, Service owners for quality delivery
  • Leading a team of 4 including 3 developers and 1 tester
  • Conducted multiple user training sessions for end users
  • Did more than 25 successful release without any production issues and business impact
  • Provided technical solutions to customers for using eSignature facility which helped in faster onboarding of customers, reducing manual re-work and saving tonnes of paper for environmental benefits
  • Created proofs of concept for innovative new solutions.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Created custom components and apex methods to support the design using the DocuSign Apex toolkit and support the business requirements

UI Developer

Wipro Technologies
Greater Noida, India
11.2018 - 03.2019
  • Improved and expanded project platforms using JavaScript to develop rich User Interfaces.
  • Worked on UI issues using HTML, CSS, Javascript and jQuery
  • Authoring of Pages using Adobe Experience Manager
  • Worked with the QA team
  • Attended daily scrum calls and provide status updates of the day.
  • Collaborated with teammates to deliver valuable features meeting business and customer needs.
  • Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.

Technical Support Analysts

Wipro Technologies
Kolkata, India
12.2016 - 10.2018
  • Provided L3 Support for Mobile applications built on PhoneGap framework using HTML, JavaScript, CSS and Kendo UI framework
  • Debugged and Tested functionality on Android and iOS apps
  • Worked on multiple bugs and enhancements related Google Maps APIs, OS dependent functionality.
  • Respond to the user's query and resolve issues, Incident Management using ITIL framework.
  • Prepared variety of different written communications, reports and documents.
  • Worked with customers to understand needs and provide excellent service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Education

Masters of Technology - Software Engineering

BITS Pilani
Greater Noida, India
01.2016 - 01.2020

Bachelor of Computer Applications -

ITS, CCS University
Ghaziabad, India
01.2013 - 01.2016

Skills

    SalesForce

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Additional Information

  • Achievements: , Received Inspiring Performance Recognition for Customer Centricity Received Victory League Recognition for Going beyond Deliverables

Certification

Salesforce Certified Platform Developer 1

Timeline

Senior Salesforce Developer/Consultant

Wipro Technologies
04.2019 - Current

UI Developer

Wipro Technologies
11.2018 - 03.2019

Technical Support Analysts

Wipro Technologies
12.2016 - 10.2018

Masters of Technology - Software Engineering

BITS Pilani
01.2016 - 01.2020

Bachelor of Computer Applications -

ITS, CCS University
01.2013 - 01.2016

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Babul JhaSenior Salesforce Developer