Babul Jha
Senior Salesforce Developer
London,United Kingdom
Summary
4X Certified Salesforce Developer and aspiring Technical architect with 6 Years of Experience in IT. Having 3.5 years of relevant experience in Salesforce development
Overview
6
6
years of professional experience
7
7
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
Senior Salesforce Developer/Consultant
Wipro Technologies
London, ENG
04.2019 - Current
- Developing new functionalities using declarative or imperative approaches
- Worked on Triggers, Lightning Components, Apex, Batch Classes, Configuration, Experience Cloud
- Handled Service requests, respond to user's queries, Work on enhancements, bugs
- Participate in Sprint Planning, Coordinate with various stakeholders such as BA, PM, Test Leads, Product Owners, Service owners for quality delivery
- Leading a team of 4 including 3 developers and 1 tester
- Conducted multiple user training sessions for end users
- Did more than 25 successful release without any production issues and business impact
- Provided technical solutions to customers for using eSignature facility which helped in faster onboarding of customers, reducing manual re-work and saving tonnes of paper for environmental benefits
- Created proofs of concept for innovative new solutions.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Created custom components and apex methods to support the design using the DocuSign Apex toolkit and support the business requirements
UI Developer
Wipro Technologies
Greater Noida, India
11.2018 - 03.2019
- Improved and expanded project platforms using JavaScript to develop rich User Interfaces.
- Worked on UI issues using HTML, CSS, Javascript and jQuery
- Authoring of Pages using Adobe Experience Manager
- Worked with the QA team
- Attended daily scrum calls and provide status updates of the day.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
Technical Support Analysts
Wipro Technologies
Kolkata, India
12.2016 - 10.2018
- Provided L3 Support for Mobile applications built on PhoneGap framework using HTML, JavaScript, CSS and Kendo UI framework
- Debugged and Tested functionality on Android and iOS apps
- Worked on multiple bugs and enhancements related Google Maps APIs, OS dependent functionality.
- Respond to the user's query and resolve issues, Incident Management using ITIL framework.
- Prepared variety of different written communications, reports and documents.
- Worked with customers to understand needs and provide excellent service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
Masters of Technology - Software Engineering
BITS Pilani
Greater Noida, India 01.2016 - 01.2020
Bachelor of Computer Applications -
ITS, CCS University
Ghaziabad, India 01.2013 - 01.2016
Skills
SalesForce
Apex
Lightning Components
HTML
JavaScript
Rest APIs
LWC
Triggers
Async Apex
Additional Information
- Achievements: , Received Inspiring Performance Recognition for Customer Centricity Received Victory League Recognition for Going beyond Deliverables
Certification
Salesforce Certified Platform Developer 1
Timeline
Senior Salesforce Developer/Consultant
Wipro Technologies
04.2019 - Current
UI Developer
Wipro Technologies
11.2018 - 03.2019
Technical Support Analysts
Wipro Technologies
12.2016 - 10.2018
Masters of Technology - Software Engineering
BITS Pilani
01.2016 - 01.2020
Bachelor of Computer Applications -
ITS, CCS University
01.2013 - 01.2016