BABATUNDE BANKOLE
Witney ,Oxford
Summary
I am an experienced and highly motivated young and adult social care professional, with clear progression from frontline care into senior leadership roles, including Senior Support Worker, Care Team Leader, Field Supervisor, and Assistant Manager. I have extensive hands-on experience delivering and overseeing high-quality, person-centred care, supported by strong operational skills in rota management, staff supervision, compliance monitoring, and service coordination.
My commitment to person-centred care has driven my professional development, including completing an NVQ Level 3 in Health and Social Care and currently working towards a Level 5 Diploma in Leadership and Management in Adult Care. I am passionate about continuous learning and maintaining high standards aligned with regulatory and best-practice requirements.
I have a proven track record of improving service delivery through effective leadership, robust care planning, and close monitoring of service user outcomes. I bring valuable, transferable skills from healthcare, project management, and software testing, enabling me to confidently use computer systems and software. I am known for my calm, professional approach, my capacity to manage complex situations, and my strong commitment to safeguarding dignity and improving the quality of life.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
Field supervisor/Senior Support Worker
Arise Youth Support Limited
Banbury
11.2025 - Current
- Provide on-call support to cover cancelled shifts and respond promptly to urgent staffing or service needs.
- Support official operational duties, including rota management, ensuring staff training is up to date and compliant with best practice, regulatory requirements, and organisational policies.
- Coordinate and review care plans, monitoring service users’ progress to ensure care and support needs are consistently met and adjusted where required.
- Oversaw daily operations and ensured compliance with health and safety regulations.
- Implemented feedback systems to improve service delivery and enhance user satisfaction.
Assistant manager/Field Supervisor
Prestine Care
Witney, Oxford
09.2024 - 12.2025
- Allocate and pick up new service users from CQC huddle pool, ensuring alignment with service capacity and postcode coverage.
- Carry out initial first-contact assessments with service users, completing thorough checks and risk assessments before any care or support is commenced.
- Ensure all assessments are accurate, person-centred, and compliant with organisational policies and regulatory requirements.
- Coordinated site inspections,compiled detailed reports of field operations to ensure regulatory compliance.
Support worker
RADIS Home Care
Witney, Oxford
03.2024 - 12.2025
- Prepared nutritious meals that met special dietary needs of clients
- Implemented care plans set out by healthcare professionals, leading to improved patient well-being.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Care Team leader
Angel Care Group
Oxford, OXF
06.2023 - 11.2025
- Improved patient satisfaction ratings by providing faultless personal care.
- Administered medication and kept comprehensive records of clients daily.
- Formulated, updated and delivered high quality, person-centred care plans in collaboration with service users, families and healthcare professionals.
- Maintained highest standards of care for 80 service users in line with high quality guidelines by motivating, training and empowering team.
Support Worker
Empowering U Care
Willenhall, Walsall
12.2022 - 06.2023
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene attending to 15 clients daily.
- Led group activity programmes to support independence and encourage community inclusion.
Software Tester || Project Manager
MTN Telecommunications Company
Lagos , Nigeria
07.2019 - 09.2022
- Reviewed software specifications for comprehensive understanding prior to testing phase, aiding accuracy of results in alignment with ISTQB process.
- Identified bugs for rectification to improve overall user experience.
- Achieved meticulous error documentation through detailed test reports and logs.
- Coordinated with development team to align on test environments, enhancing product reliability.
Phlebotomist | Care Assistant
Lagos Island Maternity Hospital
Lagos island, NIGERIA
01.2014 - 11.2022
- Used advanced knowledge of vein locations for efficient blood collection.
- Enhanced laboratory efficiency with prompt and accurate sample labelling.
- Maintained strict adherence to health regulations in all tasks, ensuring patient safety.
Education
NVQ Level 5 - Leadership in Management in Adult Care
Tutor Care
Gatwick, London 01.2025 - 05.2026
NVQ 3 Health &Social Care (RQF) - CACHE Level 3 Award in Health and Social Care RQF
NCC Home Learning Institute
Warwick, Conwy 01.2024 - 07.2024
IELTS BAND 5: ENGLISH LANGUAGE - English
IELTS
Lagos, Nigeria, NIGERIABachelor of Science - Business Administration
National Open University of Nigeria
Lagos, NIGERIA 05.2012 - 05.2016
Higher National Diploma - URBAN AND REGIONAL PLANNING
Yaba College of Technology
NIGERIA 12.2014 - 04.2016
Skills
- Duty of Care
- Hoist operation
- Stoma Care
- Manual handling
- Documentation management
- Catheter
- Peg Trained
- Decision making capacity
- Multitasking proficiency
- Punctuality and reliability
- First Aid certification
- Proficient in MS Office
- Report-writing
- Delegation mastery
Personal Information
Accomplishments
Certificate of Award ‘The Most Improved Performance’ by Angel Care Group
References
References available upon request.
Timeline
Field supervisor/Senior Support Worker
Arise Youth Support Limited
11.2025 - Current
NVQ Level 5 - Leadership in Management in Adult Care
Tutor Care
01.2025 - 05.2026
Assistant manager/Field Supervisor
Prestine Care
09.2024 - 12.2025
Support worker
RADIS Home Care
03.2024 - 12.2025
NVQ 3 Health &Social Care (RQF) - CACHE Level 3 Award in Health and Social Care RQF
NCC Home Learning Institute
01.2024 - 07.2024
Care Team leader
Angel Care Group
06.2023 - 11.2025
Support Worker
Empowering U Care
12.2022 - 06.2023
Software Tester || Project Manager
MTN Telecommunications Company
07.2019 - 09.2022
Higher National Diploma - URBAN AND REGIONAL PLANNING
Yaba College of Technology
12.2014 - 04.2016
Phlebotomist | Care Assistant
Lagos Island Maternity Hospital
01.2014 - 11.2022
Bachelor of Science - Business Administration
National Open University of Nigeria
05.2012 - 05.2016
IELTS BAND 5: ENGLISH LANGUAGE - English
IELTS