An empathetic and compassionate care professional with extensive experience in hospital and in-home settings, providing physical and emotional support while fostering trusting relationships. Dedication to person-centred care, which led to a complete NVQ Level 3 in Health and Social Care and NVQ Level 5 in Leadership and Management for Adult Care, equipped with strong leadership, service delivery, and compliance skills. A strong background as a Software Test Analyst in telecommunications has also developed expertise in computer applications, data management, and attention to detail. Highly motivated and adaptable, offering a strong, diverse skill set to drive continuous improvement and deliver high-quality care.