Enthusiastic and dedicated professional with a solid background in support work, lounge management, and office administration. Experienced in providing compassionate care and support to individuals, ensuring their needs are met with dignity and respect. As a lounge manager, successfully oversaw daily operations, enhanced customer experiences, and led a team to achieve service excellence. Proficient in administrative tasks, including scheduling, budgeting, and communication, which contributed to efficient office operations. Eager to leverage diverse skill set and experience to contribute positively to a new role while continuing to prioritize client satisfaction and team collaboration.
MS Excel
NVQ in Health and Social Care
Health and Safety
Basic Life Support
Data Protection and Confidentiality
Infection Prevention and Control Training
Microsoft Office Specialist (MOS)
First Aid/CPR Certification
SIA License