Hi, I’m
Babatunde Bakare
London,Royal Borough of Greenwich
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive administrative team member organised in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.
Overview
7
years of professional experience
5
years of post-secondary education
15
Certification
Work history
Quantica MedicalLondon, City of London
Support Worker
05.2023 - Current
Job overview
- Led group activity programmes to support independence and encourage community inclusion.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Tesco WarehouseCrawley, West Sussex
Picking Operator
05.2023 - Current
Job overview
- Cleaned and maintained warehouse equipment to guarantee proper working order.
- Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
- Accurately packed and picked high-volume orders in fast-paced environments.
- Processed orders using handheld scanners with speed and precision.
ArvatoDerby, Derbyshire
Picker and Packer
10.2022 - 05.2023
Job overview
- Uploaded shipment data by completing paperwork, tagging boxes and scanning barcodes.
- Safely moved and stored stock to protect company assets.
- Completed work orders and packing slips with accuracy.
- Processed orders using handheld scanners with speed and precision.
MTN NigeriaIbadan, Ibadan
Customer Care Advisor
02.2021 - 11.2021
Job overview
- Answered incoming telephone calls from customers and detailed initial queries on Customer Relationship Management (CRM) system.
- Addressed and resolved customer complaints in line with company guidelines and within target timeframes.
- Delivered first class customer service, prioritising empathy, patience and building rapport.
- Actively listened to customers to quickly identify needs and proactively enhance their brand experience.
- Escalated queries outside area of expertise whilst keeping customers updated to ensure speedy outcome.
National Institute Of Social And Economic ResearchIbadan, Oyo State, Nigeria
Assistant Accountant
02.2016 - 02.2017
Job overview
- Organised budget documentation and tracked expenses to maintain tight business controls.
- Verified items billed against items received, following up with vendors to reconcile variances.
- Coordinated completion of client requests following directions from partners and managers.
- Assisted in preparing monthly, quarterly and year-end tax returns.
- Answered member calls regarding accounts and made necessary adjustments and payments.
- Maintained and improved company bookkeeping processes.
Education
University of DerbyDerby
Master of Science from International Business
09.2022
Ekiti State UniversityAdo-Ekiti, Ekiti Nigeria
Bachelor of Science from Accounting
10.2014 - 02.2020
Skills
- Self-motivated
- Manufacturing expertise
- Attention to detail
- Team player
- Inventory organisation
- Safety compliance
- Data confidentiality
- Live chat management
- Microsoft Office Suite
- Data verification procedures
- Customer relations
- Quality Control
- Report generation
- Documentation and reporting
- Complaint resolution
- Aggressive behaviour management
- Physical intervention techniques
- Access systems and patrol
- Crowd control
- Site security procedures
- Incident reporting
- Venue emergency response
- First-class customer service
Languages
English
Intermediate
Certification
- Private Security Industry Training (SIA)
- First Aid
- Fire Mashal
- Person-Centered Care Level 2
- Mental Capacity Act Level 2
- Deprivation of Liberty Safeguards
- Safeguarding Vulnerable Adult
- Complaint Handling
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Support Worker
Quantica Medical
05.2023 - Current
Picking Operator
Tesco Warehouse
05.2023 - Current
Picker and Packer
Arvato
10.2022 - 05.2023
University of Derby
Master of Science from International Business
09.2022
Customer Care Advisor
MTN Nigeria
02.2021 - 11.2021
Assistant Accountant
National Institute Of Social And Economic Research
02.2016 - 02.2017
Ekiti State University
Bachelor of Science from Accounting
10.2014 - 02.2020
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