Overview
Work History
Education
Skills
Accomplishments
Summary
Timeline

BABAFEMI OSANYINBI

Cleaning Officer
Middlesbrough,North Yorkshire

Overview

10
10
years of professional experience

Work History

Customer Service Consultant

BsamConcepts
Akure, Ondo
02.2020 - 10.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.

Wash Freelancers

Scrub Cleaners
Lagos, Nigeria
02.2016 - 09.2020
  • Followed sanitization, health and hygiene regulations
  • Deep cleaned floors by shampooing, hovering, mopping and sweeping surfaces
  • Carried out cleaning tasks as instructed within tight timeframes and to high‐‑quality standards
  • Kept cleaning supplies well stocked by conducting regular item counts and ordering replacements in advance
  • Emptied bins, collecting and sorting waste and recyclables for compacting and disposal
  • Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.

Cleaning Assistant

Scrub Cleaners
Lagos
11.2013 - 12.2016
  • Started and stopped pressing machines to untangle and straighten garments
  • Swept and mopped floors in laundry areas and cleaned sorting tables with disinfectant to maintain clean work areas
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas
  • Cleaned lint from dryers as scheduled to enhance efficient operation
  • Checked all laundry after washing, examining articles for tears, holes and missing buttons
  • Sorted laundry into appropriate piles based on type of laundry, weight of fabric and soiling level
  • Used different types of machines to complete laundry loads
  • Loaded and unloaded washers and dryers, observing correct operating instructions
  • Provided customer service to residents and visitors by being courteous at all times
  • Maintained correct spin speed, temperature and other equipment settings to avoid machine issues and stoppage.

Education

Professional Manager - Management

Nigeria Institute of Management, Nigeria
2015.02 - 2015.03

CMS Grammar School, Lagos,Nigeria,

GCE O LEVEL

Credit subjects: Mathematics, English Language, Health Sciences,History, Economics.

  • Extracurricular Activities Senior Class Debating Team .
  • Chess Club Captain.

Teesside University , Middlesbrough. 2023/24

Masters of Science International Management Operations -In View.

Skills

  • Cleaning quality inspections
  • Sanitization regulations
  • Cleaning supply stocktaking
  • Polishing
  • Diligent cleaning professional committed to delivering spotless results
  • Within allotted timeframes Motivated to carry out quality work to exact
  • Instructions Competent in various cleaning methods for adaptable
  • Services
  • Supervision and leadership
  • Attention to Detail
  • Dependable and Responsible
  • Task Prioritization
  • Organizational Skills
  • Interpersonal Communication
  • Organization and Time Management
  • Social Perceptiveness
  • Verbal Communication
  • Good Telephone Etiquette

Accomplishments

  • Received a job promotion within six months of hire due to outstanding service and enthusiastic personality.
  • Reported broken electronics and furniture and damage to maintenance immediately to assure that guest rooms had all the amenities when visitors checked in.
  • Mentored new hires in the housekeeping department on proper guest service techniques and company procedures, resulting in more knowledgeable, capable employees.
  • Discovered a new cleaning product that removed soap scum faster than the previous product in use in the hotel and cost 15% less, which saved the organization £2000.
  • Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.

Summary

In addition to the appetite for offerring excellent customer service I

  • Have the capacity to communicate with others in a clear, businesslike manner. Establish and preserve good working connections with others; pay attention to what other employees are saying and react accordingly and make sure that standards and expectations for quality are followed.
    can lift Items weighing up to 25 kg can be moved, carry, and place them.Other heavier objects can be moved with help.
  • Capacity to move and drag work-related equipment across uneven and sloping terrain. Grasp, rotate, and work with objects that differ in size and weight;especially when this requires hand-eye coordination and fine motor abilities.
  • can also bend, twist, pull, and stoop the duration of a work shift, stand, sit, kneel, or walk for extended periods of time, and navigate across restricted, high, or narrow areas.

Timeline

Customer Service Consultant - BsamConcepts
02.2020 - 10.2023
Wash Freelancers - Scrub Cleaners
02.2016 - 09.2020
Nigeria Institute of Management - Professional Manager, Management
2015.02 - 2015.03
Cleaning Assistant - Scrub Cleaners
11.2013 - 12.2016

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BABAFEMI OSANYINBICleaning Officer