Results-driven IT Professional with a proven track record of delivering innovative solutions to complex business challenges. Skilled in leveraging cloud technologies (AWS, Azure, GCP) and hybrid cloud environments to optimize infrastructure and streamline operations. Possesses Multiple cloud certifications. Proficient in DevOps/Data Ops practices, CI/CD pipelines, and Infrastructure as Code to accelerate software delivery and improve reliability. Experienced in project management and leading cross-functional teams to successfully execute projects from initiation to closure. Possess a strong foundation in programming languages, databases, and networking to design and implement robust technical solutions. Adept at translating business requirements into actionable technical strategies and fostering strong relationships with stakeholders. An effective communicator with the ability to articulate complex technical concepts to both technical and non-technical audiences. Continuously seeking opportunities to learn and adapt to emerging technologies to drive innovation and business growth.
I have worked with a diverse range of client bases in different capacities:
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business. Implemented and developed operational standards, policies and procedures.
Data Ops
QA Processes & Automation
Zendesk development