Azzia Regis
Hackney,London
Summary
SIA-licensed security officer with a diverse background in security, customer service, administration and compliance. Proven ability to seamlessly integrate security protocols with exceptional customer service, administrative efficiency,and regulatory compliance to ensure comprehensive security measures are upheld.
Overview
5
5
years of professional experience
Work History
Receptionist/Security Officer
Waitrose CFC
Enfield
07.2021 - Current
- Effectively greeted and assisted individuals entering the premises providing courteous and helpful service.
- Issued visitor and contractor passes and recorded visits on security system.
- Established ID cards and access permissions in accordance with site security protocols.
- Managed and responded to over 20 incoming calls per day providing assistance and guidance to both colleagues and customers.
- Using Avigilon CCTV security system to monitor warehouse safety and security.
- Conducting regular checks and patrols for potential security risks
- Managed gate access for deliveries,colleagues and visitors by remotely opening gates.
- Scanned security bar codes at designated locations to verify security compliance
- Implemented random red button searches for colleagues and visitors as part of security protocols
SIA Door Security
Showsec Event Management
London
06.2019 - Current
- Barrier set up for easy access for crowds to ensure smooth flow and maintain safety
- Conducted thorough searches of individuals entering premises to prevent unauthorised or illegal entry of items
- Implemented crowd control strategies to regulate the flow of people to prevent overcrowding and maintain order
- Enforced security protocols and procedures to address disruptive behaviour,unauthorised access or other security threats
Security Officer
Trinity Buoy Wharf
London
01.2021 - 08.2022
- Monitored visitor and customer activity by patrolling and using CCTV
- Issued parking permits and allocated spaces to visitors in accordance with company policies
- Recorded signs of break-ins and security breaches in detailed incident reports
- Investigated disturbances; recorded and handled signs of break-ins
- Maintained a customer focused approach to enhance satisfaction and overall experience
Education
BA (Hons) in Graphic Design -
Middlesex University
LondonHND in Graphic Design - Graphic Design
Newham College
LondonNVQ Level 2 - Customer Services
Vital International Ltd
LondonSkills
- Proficient in Microsoft Office
- Adobe: Illustrator, InDesign
- SIA Licence
- Alcohol Personal Licence
- First Aider
- CCTV monitoring
- Communication skills
- Customer-focused
Interests
Culinary Arts: I specialise in preparing a diverse array of Caribbean cuisines and coordinate barbecue events to raise money for a Summer School in the Grenadines. I raise money towards educational classes for children between the ages of 5 to 11, covering Maths, English and local cultural awareness.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Receptionist/Security Officer
Waitrose CFC
07.2021 - Current
Security Officer
Trinity Buoy Wharf
01.2021 - 08.2022
SIA Door Security
Showsec Event Management
06.2019 - Current
BA (Hons) in Graphic Design -
Middlesex University
HND in Graphic Design - Graphic Design
Newham College
NVQ Level 2 - Customer Services
Vital International Ltd
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