A highly motivated and reliable professional with extensive expertise in Microsoft Office, networking and security, and embedded systems. Demonstrates strong skills in networking, cloud computing, and cybersecurity measures implementation. Proficient in Microsoft Azure and computer networking, with a proven track record in desktop support and network configuration. Known for excellent written and verbal communication skills, effective decision-making, and efficient time management. Committed to teamwork and continuous improvement in remote desktop support capabilities.
Assisted asylum seekers with access to essential services, guided applications for benefits and documentation, provided interpretation support, and offered information on English language course enrolment.
Supported IT operations by managing systems and procurement processes, coordinating network enhancements, preparing technical proposals, and assisting with staff training and performance tracking.
Orchestrated planning, implementation, and management of software applications and system enhancements; upheld and supported operating systems, servers, and network devices (Cisco routers/switches); optimised configuration of DNS, DHCP, WSUS, and Active Directory services; delivered remote support, administered backups, and steered web development tasks.
Peer Reviewed Conference paper "AI in Online Educational Access: Breaking Barriers for Female Learners " IEEE 21st International Conference on Information Technology Based Higher Education and Training (ITHET), 6 - 8 November 2024 | Paris, France
IEEE, DOI: 10.1109/ITHET61869.2024.10837681
Peer reviewed Conference Paper "A Review on the Feasibility of AI-supported Education Platforms in Afghanistan: Addressing Barriers to Women and Girls' Education, 14th IEEE Global Humanitarian Technology Conference (GHTC) Technology for the Benefit of Humanity /Villanova University, USA / October 23-26, 2024, DOI: 10.1109/GHTC62424.2024.10771581
Peer Reviewed Journal "A lightweight distributed ELM-based security framework for the internet of vehicles", Indonesian Journal of Electrical Engineering and Computer Science, Vol. 35, No. 3, September 2024, Indonesian Journal of Electrical Engineering and Computer Science, DOI: 10.11591/ijeecs.v35.i3.pp1702-1709
Peer Reviewed Journal "Enhancing IoT Security: A Novel Approach with Federated Learning and Differential Privacy Integration", International Journal of Computer Networks & Communications (IJCNC), Vol. 16, No. 4, July 2024, Academy and Industry Research Collaboration Center (AIRCC), DOI: 10.5121/ijcnc.2024.16401
https://doi.org/10.5121/ijcnc.2024.16401
Peer Reviewed Conference Paper "Analyzing Federated Learning as a novel approach for enhancing security and privacy in the Internet of Things (IoT)", 2024 Fourth International Conference on Advances in Electrical, Computing, Communication and Sustainable Technologies (ICAECT), Bhilai, India, IEEE, DOI: 10.1109/ICAECT60202.2024.10468686
Peer Reviewed Journal "Performance Analysis of Tree-Based and Deep Learning Algorithms for Developing Distributed Secure Systems in IoT: A Comparative Study", International Journal of Advanced Research in Science, Communication and Technology (IJARSCT), Volume 4, Issue 5, March 2024, IJARSCT, DOI:10.48175/IJARSCT-16656