Summary
Overview
Work History
Education
Skills
Custom Section
Timeline
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Aziz Meraj

LONDON,United Kingdom

Summary

Motivated university student with strong customer service skills developed through various customer-facing roles. Proven ability to foster positive interactions with customers and collaborate effectively with teams. Demonstrated leadership as a school prefect and eager to leverage skills to contribute value to an organisation.

Overview

4
4
years of professional experience

Work History

Steward

JAR SOLUTIONS
2022.06 - Current
  • Assessed crowd for potential safety risks at events to maintain secure environment
  • Guided attendees to appropriate seatings, gates, and exits to ensure smooth event flow
  • Attended to customer enquiries and concerns, providing swift resolution.
  • Coordinated with kitchen staff to facilitate timely and accurate meal service, meeting specific dietary requirements of passengers.
  • Maintained cleanliness and organisation in passenger cabins, common areas, and workspaces to uphold health and safety standards.

Sales assistant

Sports Direct
2024.09 - 2025.12
  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Handled customer enquiries, providing prompt responses to questions about products and services.
  • Assisted customers on shop floor to locate sizes and suitable options efficiently
  • Replenished stock and organised rails and displays to enhance shopping experience
  • Kept shelves neat, clean and organised through visual merchandising.

Sales Associate (Temporary)

Harrods
2024.05 - 2024.06
  • Guided customers in product selection, ensuring personalised service and satisfaction
  • Handled purchases, exchanges, and returns efficiently, minimising wait times for customers

Work Experience Placement

NatWest
2023.01 - 2023.02
  • Observed day to day customer service and branch operations while learning professional standards
  • Assisted with administrative tasks by organising files and improving communication methods.

Education

Bachelor of Science - Economics With Accounting

City, University of London
London, ENG
2026-06

A-Levels - Economics, Mathematics, Geography

Oasis academy south bank
London
2024-01

GCSEs - Math's, English and Science, Geography, Engineering...

Oasis academy south Bank
London, ENG
2022-01

Skills

  • Customer service
  • Sales techniques
  • Till operations
  • Cash management
  • Refunds and exchanges
  • Stock replenishment
  • Customer issue resolution
  • Quick problem solving
  • Time management
  • Calm under pressure
  • Pressure resilience
  • Effective communication
  • Empathy skills
  • Optimistic mindset

Custom Section

2025-09-01, London market claims operation job simulation, Forage, Completed a professional simulation analyzing claims data and improving process efficiencies

Timeline

Sales assistant

Sports Direct
2024.09 - 2025.12

Sales Associate (Temporary)

Harrods
2024.05 - 2024.06

Work Experience Placement

NatWest
2023.01 - 2023.02

Steward

JAR SOLUTIONS
2022.06 - Current

Bachelor of Science - Economics With Accounting

City, University of London

A-Levels - Economics, Mathematics, Geography

Oasis academy south bank

GCSEs - Math's, English and Science, Geography, Engineering...

Oasis academy south Bank
Aziz Meraj