Aziz Abubakari
LEEDS
Summary
Experienced Store Leader with knack for driving team performance and enhancing customer satisfaction. Successfully led teams to improve sales and streamline operations, resulting in better workflow and increased revenue. Known for fostering positive work environment and implementing strategies that boost employee morale and productivity.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Store leader
Decathlon UK
Leeds
01.2023 - Current
- Encouraged a collaborative workplace culture to enhance team morale and support employee retention
- Resolved customer complaints efficiently to boost overall satisfaction levels
- Enforced company standards to ensure quality service delivery.
- Managed inventory levels to support appealing store displays
- Developed and executed visual merchandising plans, resulting in increased store traffic
- Secured partnership with organizations to boost traffic to the store and memberships.
- Coached 5 teammates, facilitating their professional growth and development.
- Enhanced product availability and stock rotation, improving overall store efficiency.
Store leader in Training
Decathlon UK
Manchester, Stockport
08.2022 - 01.2023
- Managed stock levels and trained new staff on merchandising at Decathlon
- Oversaw stock levels and implemented key decisions regarding stock management
- Analysed sales figures and forecast future sales volumes
- Collaborated with Store leader on commercial policy , store map and implementation.
- Facilitated staff training, resulting in better customer service.
- Collaborated with Store leader in implementing the management timelines and managing the team
Store leader
Decathlon Ghana
Ghana , Accra
04.2017 - 08.2022
- Forged relationships with suppliers for better product availability.
- Analyzed market trends to design targeted commercial strategies maximizing business opportunities
- Organized client commercial events within store environment
- Recruited and managed dynamic sales team
- Organized regular commercial meetings to motivate teams and elevate sales efficiency
- Oversaw stock levels and implemented crucial stock control decisions
- Analysed sales figures to forecast future volumes and maximise profits
- Oversaw the construction to implantation of 2 store and recruiting the team
- Addressed customer complaints and feedback to enhance satisfaction and build long-term relationships
- Secured strategic partnerships with key organisations and sports associations
Education
Bachelor of Arts - Sociology and Adult Psychology
University Of Ghana
Accra 10.2012 - 06.2016
Master of Business Administration - Business Management
Accra Business School
Ghana Skills
- Customer Relationship Management
- Team Leadership and Motivation
- Collaborative Team Building
- Product display strategy
- Market Analysis and Trend Awareness
- Profit and Loss Management
- Store layout design and enhancement
References
References available upon request.
Timeline
Store leader
Decathlon UK
01.2023 - Current
Store leader in Training
Decathlon UK
08.2022 - 01.2023
Store leader
Decathlon Ghana
04.2017 - 08.2022
Bachelor of Arts - Sociology and Adult Psychology
University Of Ghana
10.2012 - 06.2016
Master of Business Administration - Business Management
Accra Business School
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