Azish Umer

Worked in a fast-paced retail environment, delivering tailored service and assisting a wide range of customers daily. Known for strong teamwork, adaptability, and the ability to quickly understand and meet customer needs and skills that align directly with Apple’s values of personalised service, curiosity, and collaboration.

• Operated tills efficiently while maintaining accuracy and professionalism during high-pressure periods.
• Proactively helped customers with product queries and personalised recommendations.
• Adapted across departments (shop floor, checkout, stockroom), showing flexibility and teamwork.
• Built strong rapport with customers, turning everyday service into a positive and memorable experience.
• Stayed up to date on in-store promotions and product knowledge to offer the best solutions.
• Embraced inclusion and treated all customers with patience, empathy, and respect.

Provided exceptional customer service in a high-energy café environment, preparing personalised drinks and connecting with diverse customers. Excelled in multitasking, team collaboration, and creating a welcoming atmosphere and reflecting the values of ownership, curiosity, and inclusion that Apple prioritises in its retail teams.

• Took time to learn about customers’ preferences to provide personalised recommendations and improve their overall experience.
• Maintained focus and quality under pressure during peak hours, handling multiple drink orders while engaging positively with customers.
• Regularly educated customers on new products, seasonal menus, and customisation options, showing confidence in product knowledge.
• Fostered a team-first environment by supporting coworkers and communicating clearly across shifts.
• Took initiative in keeping the store clean, organised, and ready to deliver a premium brand experience.
• Greeted every customer with warmth, promoting a sense of belonging and inclusion.

Worked in a fast-paced warehouse environment, using strong self-discipline, attention to detail, and time management to meet high-volume order targets. Developed independence and a strong sense of responsibility and qualities that align with Apple’s focus on ownership, accuracy, and delivering excellence.

• Consistently exceeded daily pick targets while maintaining a high level of quality control and accuracy.
• Carried out safety-first practices, following strict health, hygiene, and compliance procedures.
• Worked independently with minimal supervision, staying motivated to meet tight deadlines.
• Took personal ownership of tasks and resolved issues using initiative and problem-solving.
• Maintained clean and organised workspaces in line with company standards and operational excellence.
• Supported team productivity by contributing to a positive and reliable working culture.