A forward-thinking and results-oriented Business Administrator with a proven track record of managing operations in small and medium-scale organizations. Experienced in optimizing efficiency, implementing new technologies, reducing costs, and fostering growth through strategic tools and methodologies. Currently seeking career advancement opportunities to leverage skills honed in logistics coordination, project management, and business administration.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Logistics Coordinator (Remote)
Cygnet Health Care
03.2024 - 01.2025
Ensure the efficient distribution of medical supplies, including gloves, sanitisers, and other essential items, optimizing logistics operations to meet healthcare objectives
Arrange and oversee the transportation of goods, selecting appropriate carriers and routes to ensure timely and cost-effective delivery
Implement inventory control procedures, conduct regular stock audits, and manage reorder points for client restock purposes
Prepare and maintain accurate documentation for shipments, including bills of lading, invoices, and customs paperwork
Reached out to clients via phone calls, text messages, and emails to verify information about delivery and other relevant updates
Senior Business Admin/Analyst
Triple A International Company Limited
11.2021 - 12.2023
Worked alongside a diverse team to pinpoint and execute process enhancements, leading to a notable 25% increase in sales and a 15% acceleration in project delivery time
Using Python, I developed a user-friendly activity schedule template that dynamically tracked progress status and resource requirements, ensuring the line manager had real-time updates
Carried out business administration duties such as budget management, finance monitoring and file organising
Collaborated with a team of project managers to set up and ship about 14 product deliverables within assigned budgets & timeline constraints, implementing ISO 9001 quality standards
Participated in the formulation, development, and execution of short and long-term goals, guiding staff towards strategic alignment with business objectives
Boosted team efficiency with software tools that help daily business operations (HubSpot Operations Hub
Manage and organise customer account records, ensuring accuracy through regular updates and validation
Junior Business Supporting Officer
Triple A International Limited
07.2019 - 09.2021
Contact customers via SMS, calls and email and regularly update client records
Contributed to the organisation and coordination of training programs for employees, facilitating the acquisition of new skills to enhance their competitiveness, while in a junior capacity
I also utilized JavaScript to automate data validation and input forms, enhancing the accuracy and efficiency of customer account management
Assist in daily office needs and managing the company's general administrative activities
Photocopied and printed documents on behalf of clerical support teams
Scheduled and organised travel, events and bookings to facilitate engagements with clients and help staff finish assigned work
Administrative Assistant (Internship)
Isolo General Hospital
01.2019 - 06.2019
Conducted on-site surveys with patients and passersby to gather data for analysis, contributing to improving hospital performance
Maintaining and enhancing of patient digital records
Maintaining and organising files, documents, and essential utilities, ensuring they are orderly and readily accessible
Transferred hard copy records to digital format
Contacted individuals via phone calls, text messages, and emails to communicate information regarding hospital discounts, family discounts, and any other pertinent information
I oversaw staffing coordination and placement responsibilities (with the approval of MD and Supervisor)
Issued reminders to patients regarding payment, medical item retrieval, and appointment rescheduling
Student Teacher/Quiz Coordinator
St Annes Secondary School
11.2017 - 11.2018
Planned and taught lessons to students with an emphasis on marketing/business
Monitor student efficiency and performing abilities and maintain positive communications with parents
Identified, analysed, and documented students' performance on report cards
Helped students overcome educational difficulties by providing extra assistance, feedback and encouraging them to participate in extracurricular activities
Encouraged good behaviour through clear instruction, positive reinforcement and applying appropriate discipline to rule-breakers
Internship
Bodlink Telecommunications
04.2016 - 10.2016
Performed several administrative/secretarial duties, maintained correspondence and records, and ordered office supplies
Handled typing of letters, memos and other written documents
Assisted the managing director in workload and fieldwork
Scheduled important meetings and sent out reminders to invited members
Monitored and supervised fellow interns and reported to the organisation's managing director
Educated service users on new software updates and system capabilities
Backed up servers regularly to reduce data loss
Provided cost estimates to customers for the installation of equipment and networks
Education
M.Sc. - DIGITAL MARKETING
The University of Salford
UK
09.2023 - 12.2024
B.Sc - computer science
Ambrose Alli University
Nigeria
06.2015 - 06.2019
Skills
MS Office Proficient
MS Word
PowerPoint
Advanced Excel
Outlook
Microsoft Teams
Certification
Poise Nigeria in partnership with the Protocol School of Washington; certificate of accreditation on soft skill and etiquette training program to excel in workplace efficiency.
New Horizon Computer Learning Centre; certificate in Word, Excel, and Project management.
Mental Health Support Worker at Staff Support Services Ltd (Cygnet Health Care)Mental Health Support Worker at Staff Support Services Ltd (Cygnet Health Care)