Azeezat Yaya

• Prioritised pupil safety during school trips; minimised risk of accidents.
• Implemented visual aids during lessons; supported better information retention.
• Assisted in the development of Individual Education Plans, enhancing student support.
• Provided one-to-one support to students, promoting self-confidence and independence.
• Provided emotional support during challenging situations; instilled resilience in pupils.
• Fostered inclusivity within the school community; promoted acceptance and respect for all pupils.
• Facilitated group activities to promote social interaction among SEN students.
• Carried out regular progress monitoring; ensured consistent academic growth.
• Improved classroom behaviour with implementation of positive reinforcement strategies.
• Promoted inclusion of pupils, guaranteeing equal access to learning and development opportunities.
• Built student self-esteem through positive encouragement, feedback and praise.
• Helped students to thrive, using motivational techniques based on individual attention and reassurance.
• Created a purposeful learning environment, applying behaviour management strategies in line with school policy.
• Provided playground and break time support, supervising up to 50 groups of students simultaneously.
• Identified signs of distress in students, resolving behavioural and emotional issues.
• Supervised students during break times, lunchtimes and after school clubs.
• Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop their skills.

• Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
• Examined, scanned and input documents in software system.
• Directed high-volume inbound and outbound calls by using switchboard with precision.
• Maximised revenue potential by optimising bookings to best leverage venue capacity.
• Processed cash and card payments during busy shopping periods, limiting customer wait times.

• Resolved customer queries over phone and by email

Provided friendly, attentive service by promptly responding to customer inquiries and processing order requests.

• Applied maths abilities to calculate and check financial figures.

• Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.

• Complete telephony, digital, and admin-based tasks to customer service fraud queries and concerns

• Reviewing and researching evidence/documents to analyse the overall fact pattern of the claim and synthesize data into a professional report with recommendations.

• Getting the classroom ready for lessons and clearing away materials and equipment after lessons
• Helping the teaching to plan learning activities and complete records
• Interact with the children and provide a friendly environment for them to learn
• Encouraging and ensuring that that the children take part in lessons with full concentration
• Providing extra support for children with learning needs
• Ensuring the safety of children during play time and encouraging them to play safely
• Supporting the teacher in managing class behavior
• Supervising group activities and outdoor activities like PE
• Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
• Assisted in conducting assessments to determine student understanding of subjects.

• Giving Clients their care in their homes
• Cooking and serving residents according to their dietary needs
• Medication Administration
• Domestic house work like making of beds, vacuuming rooms, changing bed side waters etc
• Going shopping for clients

• Helping patients to move around
• Serving meals and helping to move around
• Toileting and making beds
• Monitoring patients’ conditions by taking temperatures, pulses ,respirations and weight
• Supporting with personal care
• Talking to patients and making them comfortable

• Helping clients and patients to develop their individual daily skills in accordance to their individual daily plan
• Cooking and serving residents according to their dietary needs
• Providing Care for people who have complex challenging needs in terms of their behaviour ,emotional and psychological and developmental well being

• Supporting with personal care
• Supporting residents with stimulating activities
• Supporting Clients out in the community