Summary
Overview
Work history
Education
Skills
Certification
Languages
Volunteer Work
Affiliations
References
Timeline
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Azan Ahmed

Azan Ahmed

Bradford,UK

Summary


Seasoned professional with focus on management and leadership. Bring to role significant experience in staff training and development, streamlining processes and fostering positive work environments. Unique skills lie in problem-solving, team motivation and strategic planning.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Assistant Manager

NYK Krispy Fried Chicken
Bradford, United Kingdom
12.2024 - 08.2025
  • Handled 50+ customer orders per shift, ensuring accuracy and high-quality service.
  • Operated till, managing hundreds of pounds in daily cash/transaction flow with zero discrepancies.
  • Contributed to 10% improvement in service speed by coordinating efficiently with kitchen and front-of-house teams.
  • Handled stock control duties diligently preventing overstocking or shortages.

Customer Service Specialist (Walmart)

Ibex
Karachi, Pakistan
11.2023 - 06.2024


  • Handled 50–70 customer inquiries per day for Walmart, resolving issues efficiently and maintaining high satisfaction.
  • Achieved average customer satisfaction rating of 95%, consistently meeting and exceeding company targets.
  • Processed orders, returns, and complaints accurately, contributing to 15% reduction in order-related errors during tenure.
  • Collaborated with team members to improve workflow, enhancing response time by 10%.

Executive Admin & Accounts

Doosan Academy
01.2017 - 01.2019
  • Scheduled and managed meetings for senior staff
  • Maintained organised digital and physical filing systems
  • Drafted internal communications and provided logistical support

Education

MSc - International Business with Project Management

University of Huddersfield
Huddersfield, Kirklees
09.2024 - 09.2025

Bachelor of Business Administration - Business Management

Sukkur IBA University
Sukkur
08.2017 - 10.2022

Skills

  • Project coordination and support
  • Customer service and relations
  • Business administration and management
  • Data analysis and reporting
  • Microsoft Office suite
  • Google Workspace applications
  • Effective communication and teamwork
  • Time management and multitasking
  • Project management

Certification

  • Google Data Analytics, 01/01/23
  • Microsoft Office Certified, 01/01/22
  • Volunteer English Mentor – Angloville Juniors Edition, London, 2025

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Urdu
Advanced (C1)

Volunteer Work

  • International Business Negotiation Simulation, Represented teams in intercultural project management and negotiation.
  • Volunteer English Mentor – Angloville Juniors Edition, London:
    -Mentored international junior participants in conversational English through immersive activities and one-on-one sessions.
    -Facilitated group discussions, games, and workshops to build students’ confidence in spoken English.
  • Free Tuition Initiative for Underprivileged Students, Pakistan
    -Provided free educational support to underprivileged children, focusing on core subjects to improve literacy and learning outcomes.

Affiliations

  • Badminton
  • Football
  • Cricket
  • Travelling
  • Reading
  • Photography

References

References available upon request.

Timeline

Assistant Manager

NYK Krispy Fried Chicken
12.2024 - 08.2025

MSc - International Business with Project Management

University of Huddersfield
09.2024 - 09.2025

Customer Service Specialist (Walmart)

Ibex
11.2023 - 06.2024

Bachelor of Business Administration - Business Management

Sukkur IBA University
08.2017 - 10.2022

Executive Admin & Accounts

Doosan Academy
01.2017 - 01.2019

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Azan Ahmed