Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

ayza amir

birmingham ,Birmingham

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Multi-talented Waitress knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times. Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising. Service-focused customer relations team member experienced in handling high call volumes with impeccable phone manner. Skilled in documentation, time management and multitasking. Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in [Industry] sales, providing accuracy and efficiency in day-to-day store tasks. Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.

Overview

1
1
year of professional experience

Work history

desert shop

washwood heath road
Birmingham, west midlands
11.2022 - 02.2023
  • Remained calm under pressure to resolve range of escalated problems as they arose.
  • Leveraged strong working knowledge of products and systems within [Type] industry.
  • Evaluated products to select mix meeting current customer demand.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Researched and applied proven marketing techniques to drive sales.

Private tutor

local tutor
Birmingham, west midlands
01.2022 - 11.2022
  • Created comprehensive supporting resources, aiding swift progress in line with educational aspirations.
  • Collaborated with students to create strategic, achievable learning schemes, aiding achievement of desired goals.
  • Produced detailed progress reports, enabling continued development monitoring against learning objectives.
  • Offered distanced learning during COVID-10 pandemic through Google Classroom
  • Used established standards and teaching expertise to plan learning programmes.
  • Offered counselling to help students deal with academic, personal, or behavioural issues.

Education

GCSEs -

hodge hill girls
west midlands

SVQ Level 3 - health and social care

mathew boulton
/2022 - 06.2023

Skills

  • Organization
  • Relationship building
  • Point-of-sale systems
  • Competitive knowledge
  • Upselling and cross-selling
  • Relationship management
  • Wholesale marketing
  • Cash register operation
  • High-volume dining
  • Problem solving
  • Table serving
  • Menu memorisation
  • Food and beverage service
  • Food hygiene
  • Food allergies knowledge
  • Expert multitasker
  • Allergy awareness
  • Strong communication
  • Multitasking Abilities
  • Decision-Making
  • Planning and Coordination
  • Analytical and Critical Thinking
  • Teambuilding
  • Self-Motivated

Languages

English
Native
Spanish
Beginner
Urdu
Native
Punjabi
Intermediate

Timeline

desert shop

washwood heath road
11.2022 - 02.2023

Private tutor

local tutor
01.2022 - 11.2022

GCSEs -

hodge hill girls

SVQ Level 3 - health and social care

mathew boulton
/2022 - 06.2023
ayza amir