Ayushi Panjavani

* Served customers at the till, taking orders and handling payments
* Helped prepare and pack food orders while keeping up with busy periods
* Worked on the burger station, preparing items and ensuring orders were completed correctly
* Supported the team with daily restaurant tasks and kept the work area clean and organised
* Provided friendly service to customers and helped create a positive experience
Followed food hygiene and safety standards at all times

* Managed daily bakery operations, including stock control, ordering, and maintaining product availability
* Prepared and baked cookies while ensuring consistent quality and following food hygiene standards
* Managed Uber Eats and Deliveroo orders, ensuring accurate preparation and timely dispatch
* Organised packing and presentation of products for customer orders and deliveries
* Maintained a clean, safe, and organised working environment
* Monitored stock levels and reduced waste by managing ingredients and supplies effectively
* Supported smooth day-to-day operations and handled multiple tasks during busy periods

• Developed and scheduled targeted email marketing campaigns while tracking engagement and analyzing performance to improve results.
• Collected, organized, and segmented customer data to support informed decision-making and strengthen communication strategies.
• Designed, scheduled, and executed targeted email marketing campaigns to support business goals.
• Collected, kept, and updated customer data in line with data protection regulations.
• Segmented email lists to improve engagement and campaign effectiveness.
• Monitored email performance metrics such as open rates, click-through rates, and conversions.

• Prepared and served quality beverages while handling customer orders and payments efficiently, maintaining cleanliness and delivering friendly customer service in a busy café environment.
• Clarified responsibilities within café environment to enhance team efficiency.
• Operated the espresso machine, grinders, and other café equipment safely and efficiently.
• Processed cash and card transactions accurately, ensuring smooth customer transactions.
• Greeted customers warmly, took orders, and provided excellent customer service in a fast-paced environment.
• Upheld cleanliness and hygiene standards at coffee station, counter, and seating area to ensure customer safety.