Summary
Overview
Work history
Education
Skills
Timeline
CustomerServiceRepresentative

Ayush Tiwari

London,United Kingdom

Summary

Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Overview

3
3
years of post-secondary education

Work history

Cashier

Sodexo
London, City of London
2024.02 - Current
  • Counted change correctly and issued customer receipts.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.
  • Redeemed stamps and vouchers against transactions.
  • Resolved customer complaints and answered queries about store products.
  • Kept checkouts areas and general store clean and orderly.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Delivered outstanding customer care with proactive sales and listening skills.

Bar staff member

Infernos Night Club
London, City of London
2023.10 - 2024.01
  • Followed food safety and hygiene requirements to protect guests.
  • Supported serving staff with fast, accurate beverage preparation.
  • Served guests spirits, lagers and stouts at bar.
  • Maintained ready supply of counter-top snacks for guests.
  • Completed end-of-day cleanup to reset bar for next day.
  • Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
  • Welcomed guests with friendly conversation and fun atmosphere.

Education

Master of Business Administration - Finance

University of Greenwich
London
2023.09 -

Bachelor of Law - Law

DC Law
India
2020.07 - 2023.05

Skills

  • Customer greeting
  • Credit card payment processing
  • Coupon and gift card upselling
  • Bagging and packaging
  • Customer advising
  • Service upselling
  • Customer direction
  • Multi-tasking
  • Credit card authorizations
  • Order taking
  • Customer relations
  • Conflict resolution
  • Alcohol law compliance
  • Issue resolution

Timeline

Cashier

Sodexo
2024.02 - Current

Bar staff member

Infernos Night Club
2023.10 - 2024.01

Master of Business Administration - Finance

University of Greenwich
2023.09 -

Bachelor of Law - Law

DC Law
2020.07 - 2023.05
Ayush Tiwari