AYUSH AGARWAL
Newcastle upon Tyne
Summary
A graduate Automotive Engineering student with strong communication skills and a keen eye for detail, developed through hands-on technical projects and client-focused roles. Proven ability to solve problems efficiently, explain complex ideas clearly, and work collaboratively, essential skills for delivering excellent customer service. Six Sigma Green Belt certified, demonstrating a commitment to process improvement and customer satisfaction. Experienced in engaging with stakeholders, meeting deadlines, and maintaining a positive, solutions-oriented attitude in fast-paced environments.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Home Technical Guide
British Telecommunications
Newcastle upon Tyne
2025.10 - Current
- Network Installation & Configuration:
Installed, configured, and fault-diagnosed fibre and copper broadband networks, routers, Wi-Fi extenders, and connected devices, ensuring optimal signal performance and network stability.
- Fault Diagnosis & Network Optimisation:
Performed line testing, network optimisation, and hardware replacements while documenting faults, complying with safety standards, and delivering reliable end-to-end connectivity solutions for customers.
Production Operative
SNOP, Groupe FSD
Sunderland
2025.05 - 2025.08
- Production Operations:
Operated machinery to produce high quality automotive components, adhering to strict client specifications.
Conducted routine checks and basic maintenance to ensure smooth workflow and minimise downtime.
- Client Communication & Coordination:
Liaised with Nissan representatives to clarify production requirements and ensure timely delivery of parts.
Worked closely with the team and maintained high standards of quality control and safety in a fast-paced manufacturing environment to meet daily targets.
Education
BEng (Hons) - Automotive Engineering
Northumbria University
Newcastle upon Tyne 2022.09 - 2025.07
Higher Secondary Education -
Bhartiya Vidya Bhavans
Raipur, India 2020.04 - 2022.04
Skills
- IT: Proficient in the use of a wide range of IT software and programs, including MATLAB, AutoCAD and SolidWorks as well as Microsoft Office packages including Word, Excel and PowerPoint
- Teamwork and Communication: I’ve spearheaded multidisciplinary projects that required seamless collaboration I'm equally comfortable rolling up my sleeves in the workshop as I am presenting technical findings to stakeholders, blending my strong communication skills with deep technical knowledge
- Creativity: My passion for innovation shines through my work Whether it's using Finite Element Analysis to optimize component designs or exploring the boundaries of additive manufacturing, I thrive on tackling complex engineering challenges I'm always seeking new ways to apply sustainable technologies and push the field of automotive engineering forward My creative problem-solving approach allows me to transform ideas into elegant, impactful solutions
Affiliations
- Event Representative- As a volunteer Event Representative, I ensure events run smoothly and that every attendee has a positive, memorable experience. I regularly assist guests, handle on-the-spot queries, and represent the university in a professional and approachable manner. This experience has strengthened my customer-facing and communication skills, directly aligning with the demands of customer service roles.
Languages
English
Native
German
Upper intermediate
Certification
Six Sigma Green Belt:
This certification has equipped me with a structured approach to driving continuous process improvements and innovation. I have a proven track record of identifying inefficiencies, implementing data-driven solutions, and delivering measurable results. This skillset complements my technical expertise, empowering me to optimize both products and workflows.
Timeline
Home Technical Guide
British Telecommunications
2025.10 - Current
Production Operative
SNOP, Groupe FSD
2025.05 - 2025.08
BEng (Hons) - Automotive Engineering
Northumbria University
2022.09 - 2025.07
Higher Secondary Education -
Bhartiya Vidya Bhavans
2020.04 - 2022.04