AYUSH AGARWAL
Newcastle upon Tyne
Summary
A graduate Automotive Engineering student with strong communication skills and a keen eye for detail, developed through hands-on technical projects and client-focused roles. Proven ability to solve problems efficiently, explain complex ideas clearly, and work collaboratively, essential skills for delivering excellent customer service. Six Sigma Green Belt certified, demonstrating a commitment to process improvement and customer satisfaction. Experienced in engaging with stakeholders, meeting deadlines, and maintaining a positive, solutions-oriented attitude in fast-paced environments.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Home Technical Guide
British Telecommunications
Newcastle upon Tyne
2025.10 - Current
- Network Installation & Configuration:
Installed, configured, and fault-diagnosed fibre and copper broadband networks, routers, Wi-Fi extenders, and connected devices, ensuring optimal signal performance and network stability.
- Fault Diagnosis & Network Optimisation:
Performed line testing, network optimisation, and hardware replacements while documenting faults, complying with safety standards, and delivering reliable end-to-end connectivity solutions for customers.
Production Operative
SNOP, Groupe FSD
Sunderland
2025.05 - 2025.08
- Production Operations:
Operated machinery to produce high quality automotive components, adhering to strict client specifications.
Conducted routine checks and basic maintenance to ensure smooth workflow and minimise downtime.
- Client Communication & Coordination:
Liaised with Nissan representatives to clarify production requirements and ensure timely delivery of parts.
Worked closely with the team and maintained high standards of quality control and safety in a fast-paced manufacturing environment to meet daily targets.
Education
BEng (Hons) - Automotive Engineering
Northumbria University
Newcastle upon Tyne 2022.09 - 2025.07
Higher Secondary Education -
Bhartiya Vidya Bhavans
Raipur, India 2020.04 - 2022.04
Skills
- IT: Proficient in the use of a wide range of IT software and programs, including MATLAB, AutoCAD and SolidWorks as well as Microsoft Office packages including Word, Excel and PowerPoint
- Teamwork and Communication: I’ve spearheaded multidisciplinary projects that required seamless collaboration I'm equally comfortable rolling up my sleeves in the workshop as I am presenting technical findings to stakeholders, blending my strong communication skills with deep technical knowledge
- Creativity: My passion for innovation shines through my work Whether it's using Finite Element Analysis to optimize component designs or exploring the boundaries of additive manufacturing, I thrive on tackling complex engineering challenges I'm always seeking new ways to apply sustainable technologies and push the field of automotive engineering forward My creative problem-solving approach allows me to transform ideas into elegant, impactful solutions
Affiliations
- Event Representative- As a volunteer Event Representative, I ensure events run smoothly and that every attendee has a positive, memorable experience. I regularly assist guests, handle on-the-spot queries, and represent the university in a professional and approachable manner. This experience has strengthened my customer-facing and communication skills, directly aligning with the demands of customer service roles.
Languages
English
Native
German
Upper intermediate
Certification
Six Sigma Green Belt:
This certification has equipped me with a structured approach to driving continuous process improvements and innovation. I have a proven track record of identifying inefficiencies, implementing data-driven solutions, and delivering measurable results. This skillset complements my technical expertise, empowering me to optimize both products and workflows.
References
References available upon request.
Timeline
Home Technical Guide
British Telecommunications
2025.10 - Current
Production Operative
SNOP, Groupe FSD
2025.05 - 2025.08
BEng (Hons) - Automotive Engineering
Northumbria University
2022.09 - 2025.07
Higher Secondary Education -
Bhartiya Vidya Bhavans
2020.04 - 2022.04