Aythami Rodriguez Avila
Manchester
Summary
Committed Quality Officer with more than 5 years of extensive experience in Quality Management. Proven background using research methodologies and techniques to conduct data analysis and provide recommendations. Working knowledge of internal and outside audit processes and responses to take action immediately.
Overview
2025
2025
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Quality Assurance Officer
Protective Packaging Ltd
Carrington
02 2019 - Current
- Maintain and manage the Quality Management System according to ISO 9001 standards.
- Support and perform internal and external audits and inspections to assure compliance according to regulations, and in line with ISO9001 standards.
- Perform product inspections and quality checks to ensure compliance with the company's standards.
- Work with other departments to ensure timely completion of non-conformities.
- Acting as a primary point of contact for customers regarding quality concerns. Handling customer non-conformances, and ensuring thorough investigation and resolution of issues to maintain customer satisfaction.
- Leading the testing of all new batches of materials in our Quality Laboratory upon receipt, ensuring that all materials meet the required criteria before releasing them for production.
- Managing the documentation control system, which includes creating, updating, and maintaining all key documents, such as policies, procedures, and statements.
- Maintaining the technical data sheet of foil laminates, leveraging my expertise in lamination processes and laminates' composition, to ensure accuracy and compliance with industry standards and customer expectations.
Crew member
Mc Donald's - Altrincham Retail Park
Altrincham
08.2015 - 8 2018
- Provided top-notch customer service in a fast-paced restaurant environment, consistently receiving positive feedback from customers.
- Operated the cash register with accuracy, handled cash transactions, and managed customer orders.
- Prepared a wide range of menu items, following McDonald's standards for quality, service, cleanliness, and safety.
- Maintained cleanliness and organisation in service areas, ensuring a welcoming environment for all customers.
- Assisted with inventory checks, and restocked supplies, ensuring product availability at all times.
- Demonstrated versatility by rotating through different roles, including drive-thru, front counter, and kitchen operations.
Crew trainer
McDonald's - Princess Parkway
Manchester
06.2014 - 07.2015
- Supported teams to achieve shift targets such as service times or waste minimisation.
- Provided top-notch customer service in a fast-paced restaurant environment, consistently receiving positive feedback from customers.
- Trainning employees in customer service, food safety and performance requirements.
- Operated the cash register with accuracy, handled cash transactions, and managed customer orders.
- Prepared a wide range of menu items, following McDonald's standards for quality, service, cleanliness, and safety.
- Maintained cleanliness and organisation in service areas, ensuring a welcoming environment for all customers.
- Assisted with inventory checks, and restocked supplies, ensuring product availability at all times.
- Demonstrated versatility by rotating through different roles, including drive-thru, front counter, and kitchen operations.
Education
University Degree - Geography & Land Planning
Las Palmas de Gran Canaria University
Spain 09.2009 - 06.2013
GCSEs - Social Sciences
I.E.S Gran Tarajal
Spain 09.2003 - 06.2009
Skills
- Proficient in Microsoft Office package (Word, Excel, PowerPoint, etc)
- Experience with database management
- Experience with Geographical Information Systems (ArcGIS)
- Proficient in lamination processes and material structure, with hands-on experience in optimising production techniques for enhanced product quality
- Experienced in ISO 9001 implementation and auditing, ensuring compliance with quality management standards to drive continuous improvement
Languages
Spanish
Native
English
Fluent
Italian
Elementary
Certification
- ISO 9001 Internal Auditor Certificated. (2022)
- ISO 14001 Internal Auditor Certificated (2023)
- IOSH Managing Safely Certificated. (2023)
- ISO 9001 Lead Auditor Certificated (2024)
- OSHA - General Industry Training course (2024)
Timeline
Crew member
Mc Donald's - Altrincham Retail Park
08.2015 - 8 2018
Crew trainer
McDonald's - Princess Parkway
06.2014 - 07.2015
University Degree - Geography & Land Planning
Las Palmas de Gran Canaria University
09.2009 - 06.2013
GCSEs - Social Sciences
I.E.S Gran Tarajal
09.2003 - 06.2009
Quality Assurance Officer
Protective Packaging Ltd
02 2019 - Current
Similar Profiles
Tevin FelverTevin Felver
Maintenance Technician/Machine Operator at Ivex Protective PackagingMaintenance Technician/Machine Operator at Ivex Protective Packaging
Mandeep KaurMandeep Kaur
Packaging Line Operator at Ivex Protective PackagingPackaging Line Operator at Ivex Protective Packaging
ALBERTO QUINTEROALBERTO QUINTERO
Shipping and Receiving Clerk, Manufacturing. at PROTECTIVE PACKAGING CORPORATIONShipping and Receiving Clerk, Manufacturing. at PROTECTIVE PACKAGING CORPORATION