Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ayten Arslan

Edinburgh

Summary

All rounder team member with 5 years of experience in hospitality in the UK. Also have 15 years of work experience as a Food engineer in Turkey. Hardworking and friendly team player with a positive attitude even at stressful times, experienced in maintaining exceptional levels of customer service gained through constantly interacting with customers.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Barista and Waitress

The Richmond Cafe
Edinburgh
10.2021 - Current
  • Talked with customers about food and beverage desires, recommending items best matching preferences.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Supervised other colleagues and thought them how to make coffees
  • Made a lot of friends by interacting with usual customers on daily basis
  • Generally responsible for all employees and the shop and helping the kitchen
  • Organized the weekly rota
  • I do the daily hygiene checks and fridge temperatures and keep a report of these
  • Responsible for checking the stock and ordering food and beverages

Barista and Waitress

Cafe Miros
Edinburgh
04.2018 - 10.2019
  • Warmly welcomed customers and sat them down
  • Took orders from customers
  • Made coffees, hot and cold drinks and alcoholic drinks
  • Took payments from the customers

Education

Bachelor of Science - Food Engineering

Cukurova University
Adana, Turkey
09.1994 - 06.1999

Skills

  • Effective communication
  • Teamwork
  • Using an espresso machine
  • Cash handling
  • Stress and time management
  • Leadership
  • Problem Solving
  • Multi tasking
  • Food hygiene
  • Stock management
  • Customer Service

Languages

Turkish
Native
English
Intermediate

Timeline

Barista and Waitress

The Richmond Cafe
10.2021 - Current

Barista and Waitress

Cafe Miros
04.2018 - 10.2019

Bachelor of Science - Food Engineering

Cukurova University
09.1994 - 06.1999

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Ayten Arslan