Information Services Technical Analyst
Philip Morris International
İzmir
06.2004 - 08.2018
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend and holiday shifts on-site and remote in factory environment.
- Proved successful working with tight deadlines.
- Managed Server Administration starting from planning, purchasing, installation through maintenance, reporting, decommissioning and retiring for over 100 servers.
- Managed Server virtualization, storage system successfully.
- Managed system rooms, maintenance and backup systems.
- Performed Database Server Administration, Active Directory, Contracts, ITIL Service management.
- Worked in Microsoft Lync transition project
- Supported EEMA Affiliates and worked with international support teams.
- Worked in Corporate Software projects and in SAP support.
- Managed Handheld devices and Network Printers.