Aysha Starkey
Stanford Le Hope,UK
Summary
Detail-oriented and adaptable professional with strong expertise in office management, diary management, and time management. Demonstrates exceptional collaboration skills, critical thinking, and problem resolution abilities to ensure seamless operations. Adept at maintaining composure under pressure while delivering results through effective communication and self-management. Proficient in computer literacy and recognised for tenacity in achieving objectives with precision and efficiency.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Technology administrator
Merlin Entertainments
Blackfriars, London
01.2024 - Current
- Efficiently provide administrative support to all areas of Digital and Data
- Administrative point of contact for Senior Directors, Project Managers and the Senior Leadership Team
- Co-ordinate travel arrangements and prepare itineraries, focusing on travel policies and budgets
- Submitting expenses
- Raising PO's and making sure they are in line with company policies
- Setting-up new suppliers on the company system (Coupa)
- Keeping the team's company work passes up to date, and in line with Security Policy
- Diary management
- Raising work orders for office maintenance
- Sending out Contract Approval Forms & Non-disclosure Agreements for all parties to sign electronically
- Using DocuSign
- Organising team away days
- Proactively manage telephone queries, emails and provide assistance
- Effectively communicating company information on internal communications
- Management of office stationery orders and ensuring it stays within budget
- Building relationships with the wider team
- Assist Executive Assistant with diary management and any admin duties as and when required
- Provide Chief Data Officer with PA duties
- Diary management, scheduling meetings and ad hoc requests
Corporate Receptionist
Merlin Entertainments
Waterloo, City of London
07.2021 - 12.2023
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Maintained an organised reception area for a professional business environment.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Maintained accurate logs of visitor entries for security purposes. Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times
- Ensuring the office stationary is up to date including first aid kits
- Management of the main reception email and responding in a timely manner
- Managing meeting room diaries and requests
- Prepping and overseeing executive meetings, as well as liaising with Executive Assistants for upcoming board meetings
- Raising work orders for office maintenance
- Booking Hot Desks on behalf of colleagues on the company system SmartWay
- Raising PO's on company system Coupa
- PA support to the Regional Director
- Fire Marshal and First Aider
- Handled confidential documents with utmost discretion and security.
- Kept reception area clean and neat to give visitors positive impression of the company.
Office Administrator
David Alexander Movers Ltd
Basildon, Essex
01.2013 - 01.2020
- Being the face of the company to begin all transactions of the business
- Handling customer queries, and responding in a timely manner
- Staying in regular contact with customers so they fully understood the moving process, and that they felt happy and comfortable with the process
- Processing payments
- Making sure payments were paid on time
- And following company policies in regards to late payments
- Looking after the main email account for the company which involved emailing customers, actioning important emails and forwarding emails to the relevant departments / people
- All in a timely manner
- Creating Job sheets for the porters
- Giving clear written communication
- Processing company invoices as well as adding up the weekly balance sheets
- Ordering stock and stationary
- Looking after customer accounts - sending invoices and statements
- Organising and planning the company's annual Christmas Parties
- Fire Marshal
- Streamlined office operations by implementing effective filing systems.
- Resolved customer queries promptly for improved client satisfaction.
- Processed invoices and financial data with strong eye for detail.
Customer assistant
Tesco Express
01.2012 - 01.2013
- Ensure products and services are available for customers at all times
- Follow company policies when handling cash
- Handle all products with care to maintain quality and ensure they reach the customer in the best condition
- Follow all company policies and adhere to Health and Safety routines
- Keep the shop floor and back areas clean and tidy at all times
Administration Assistant - summer intern
Carillion Highway Maintenance
Bristol
07.2012 - 08.2012
- Greeting visitors
- Explaining site safety rules ensuring they sign the in/out book
- Directing visitors to the correct office/meeting rooms
- Answering and directing telephone calls, taking messages and making sure they get passed to the correct people
- Returning phone calls and passing messages back to clients as requested
- Secretarial duties: Typing letters, Typing and receiving emails, Filling (invoices, drawings and correspondence etc), Photocopying, scanning, faxing, printing and shredding, Laminating and binding documents, Dealing with incoming post, Dealing with personnel filing and training records
- Admin duties: Updating works orders, Confirming works are completed and invoiced, Updating spreadsheets, Updating safety notice boards, Checking and updating first aid boxes
- Accounts: Matching delivery tickets to supplier invoices, Scheduling invoices in excel, Bating invoices for the finance department for payment
Education
GCSEs -
Hassenbrook School
Stanford Le Hope, Thurrock 09.2005 - 07.2010
Level 2 - Travel and Tourism
Seevic College
09.2012 - 07.2013
Apprenticeship - Business and Administration
Seevic College
07.2013 - 06.2014
Skills
- Attention to detail
- Self management
- Problem resolution
- Great communicator
- Adaptability
- Collaboration skills
- Tenacious
- Computer literacy
- Critical thinking
- Diary management
- Office management
- Time management
- Calm under pressure
Timeline
Technology administrator
Merlin Entertainments
01.2024 - Current
Corporate Receptionist
Merlin Entertainments
07.2021 - 12.2023
Apprenticeship - Business and Administration
Seevic College
07.2013 - 06.2014
Office Administrator
David Alexander Movers Ltd
01.2013 - 01.2020
Level 2 - Travel and Tourism
Seevic College
09.2012 - 07.2013
Administration Assistant - summer intern
Carillion Highway Maintenance
07.2012 - 08.2012
Customer assistant
Tesco Express
01.2012 - 01.2013
GCSEs -
Hassenbrook School
09.2005 - 07.2010
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