Summary

Overview

Work History

Education

Skills

Accomplishments

Hobbies and Interests

Software

Timeline

Aysha Patel

Administrator

Dewsbury,West Yorkshire

Summary

Extroverted, hardworking and success-driven individual with over 5 years of experience across many sectors specialising in Leadership, Customer Service, Supervising, Problem Solving and Management. Customer-oriented with the ability to lead the successful implementation of complex business activities. Strong passion for stepping forward and taking responsibility to facilitate long-term growth and business productivity. Strong collaborative abilities to work closely with all departments within the organisation ensuring appropriate measures and resources are put in place, to meet the goals and objectives of the business. Hardworking professional with experience in managing office operations, coordinating schedules, and maintaining records by having strong organisational skills. Adept at handling administrative tasks via different systems, supporting team members, and ensuring smooth day-to-day functioning.

Overview

years of professional experience

Work History

Academy Administrator / Compliance Officer

The Learning Curve Group

Leeds, West Yorkshire

06.2025 - 12.2025

Support staff with the setup, organisation, and preparation of learning materials.
Organising stockroom.
Welcoming parents / Students
Managing calls / Emails / Queries.
Administration tasks.
Recording absences via My Concerns.
Sales support.
Liaising with the MIS team.
Compliance checks.
Safeguarding Lead.
Creating POs.
Invigilation.
Maintain a clean and safe environment.
Liaising with Job Centres.
Handling accounts: bills, cleaners, and stock.
Attendance office.
Advertising courses via social media platforms.
Communicating with external bodies: VTCT, NCFE, WYCA, and City and Guilds.
Overseeing day to day office operations

Adult Learning Administrator

B-Skill

04.2023 - 02.2025

Daily administrative tasks - scheduling meetings / organising files.
Managed client communications - Calls / Emails.
Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
Oversee day-to-day office operations such as organising correspondence.
Delivering high-quality customer service - client enquiries, resolving issues, and maintaining satisfaction levels.
Support managers with proactive, efficient clerical support to maintain smooth-running operations.
Ensure office operations run smoothly and efficiently by implementing procedure and policy improvements.
Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
Organised and archived company documents, both physical and digital, ensuring confidentiality and data protection compliance..
Using Calender to ensure tasks are completed on time.
Conducted comprehensive database management, ensuring accurate and up-to-date records for efficient information retrieval.
Monitored staff performance and developed improvement plans.
Assisted in project management activities, including planning, execution, and monitoring, to meet objectives and deadlines.
Served as main point of contact for outside vendors, connecting with relevant personnel or department.
Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
Supervised junior administrative staff, providing training and guidance to enhance team skills and performance.
Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Monitored compliance with health and safety regulations, conducting regular audits to promote a safe working environment.
Modelled business processes to identify strengths, weaknesses and opportunities for improvement.

Retail Assistant

The Range

09.2023 - 12.2023

Working three pallets of stock per shift
Customer Service.
Offered to work in the Home Decor division due to a keen eye for aesthetics.
Follow themes set and ensure all products are of same height and colour matched.
Value each product to prevent conflict and confusion between the till staff and customers.
Kept shelves neat, clean and organised through visual merchandising.

Play Scheme Support Worker

Endorphins

10.2021 - 10.2022

Prep planned lessons suitable for all learners.
Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
Offered emotional support and companionship, reducing feelings of isolation among clients.
Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
Provided support in social, physical and emotional areas to assist clients with integrating into local community.
Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
De-escalated violent, aggressive and threatening behaviour.
Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
Conducted regular risk assessments to identify potential hazards and implement preventative measures.
Coached clients to implement life-changing behaviours, demonstrating empathy and active listening skills.
Provided one-to-one and group counselling to improve client wellbeing.

Supervisor

Euro Garage (Cinnabon)

11.2021 - 05.2022

Being a full-time supervisor, I was in charge of making sure everything ran smoothly to keep customers for life and meet their needs.
Being the main Manager in the group, it was my obligation to persuade and designate liabilities to a group of 5 part-time students as well as evaluate their hard-working attitudes consistently.
Being a food store, it naturally implied the store ought to be kept clean consistently.
I was liable for guaranteeing the store cleanliness rating of 5 stars via setting individual cleaning tasks and thorough checks of stock to furnish remarkable client care alongside serving quality items.
Carrying out stock checks and putting in everyday requests was an obligation completed independently.

Education

BSc - Sports Exercise & Science

University of Huddersfield

west yorkshire

Jan 2020

Higher Education Certificate - Primary Sports Coaching

Leeds Trinity University

01.2018

BTEC & A Levels - BTEC Double Sports & A Level Leisure Studies

The Mirfield Free Grammar School & Sixth Form

01.2017

GCSES - 9 A*-Cs inc English, Maths and Science

Batley Girls High School

01.2015