Ayrton Bland
Peterborough
Summary
Hardworking and passionate job seeker with strong customer service skills. Eager to secure this job position and contribute to the team\'s success in achieving company goals. Skilled professional prepared to excel in a leadership role, prioritizing results-driven performance. Demonstrated ability to streamline operations and foster team collaboration, driving towards organizational objectives. Recognized for reliability and adaptability in meeting changing demands while upholding high standards.
Overview
11
11
years of professional experience
Work History
Supervisor
Greggs
06.2023 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Created and managed project plans, timelines and budgets.
Supervisor
Nandos
10.2018 - 07.2020
- Displayed exceptional problem solving and customer service skills.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Set clear priorities and production quality standards.
- Developed and implemented standards and procedures which ensured safety of food quality.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Investigated and resolved customer complaints in timely and empathetic manner.
Shift Manager
Mc Donalds
06.2014 - 09.2018
- Helped employees operate productively and stay on task to meet business and customer needs.
- Mentored and supported new employees to maximize team performance.
- Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
- Ensure that the storage of food meets statutory health and safety.
- Increased profits through effective sales training and troubleshooting of service issues.
- Collaborated with bank personnel to ensure adherence to regulations, laws and policies.
- Ensured register count and bank deposits contained proper amounts of currency.
- Kept department records and updated documentation with latest counts.
- Performed inventory area counts weekly.
Education
Foundation Degree in Science - Biomedical Science
University of Greenwich
2013
NVQ Level 3 - BTEC: Applied Sciences
Saint Francis Xavier Sixth Form College
2011
GCSE - Mathematics
Salesian College
2009
GCSE - English
Salesian College
2009
GCSE - Double Science
Salesian College
2009
GCSE - Information Technology
Salesian College
2009
Skills
- Team leadership
- Team management
- Highly organised
- Customer rapport
- Verbal and written communication
- Clear communicator
- Processes and procedures
- Inventory management
- Training and mentoring
- Team development
- Inventory purchasing
- Order processing
- Microsoft Office
- Data Management
Timeline
Supervisor
Greggs
06.2023 - 01.2025
Supervisor
Nandos
10.2018 - 07.2020
Shift Manager
Mc Donalds
06.2014 - 09.2018
NVQ Level 3 - BTEC: Applied Sciences
Saint Francis Xavier Sixth Form College
GCSE - Mathematics
Salesian College
GCSE - English
Salesian College
GCSE - Double Science
Salesian College
GCSE - Information Technology
Salesian College
Foundation Degree in Science - Biomedical Science
University of Greenwich
Similar Profiles
Alex VarleyAlex Varley
Greggs team member at GreggsGreggs team member at Greggs
Chloe PowellChloe Powell
Team member at GreggsTeam member at Greggs
Bryn HughesBryn Hughes
Team Member at GreggsTeam Member at Greggs
Hollie BircumshawHollie Bircumshaw
Server at GreggsServer at Greggs
Nicole SmithNicole Smith
Groups Coordinator at Lufthansa IntouchGroups Coordinator at Lufthansa Intouch