Experienced IT and Systems professional with expertise in Networking, Windows OS, Microsoft 365, cloud applications, software licensing, and virtualisation. Proficient in managing systems migration, endpoint security, DNS and DHCP configuration, and Active Directory administration. Skilled in leveraging tools such as Power Platform, Azure AD, JIRA, Confluence, and CRM platforms to optimize workflows and enhance operational efficiency. Adept at cyber risk assessment and DNS records management while ensuring robust system security. Demonstrates strong communication and teamwork abilities to drive collaborative success. Career focus includes advancing innovative IT solutions to support organizational growth and resilience.