Ayodeji Oluwa
Security Officer
Summary
Licensed SIA Door Supervisor with knowledge of facilities management, CCTV Operations and reporting requirements. Safety-conscious security team member with excellent communication skills and eye for detail. Physically skillful in monitoring premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Experienced Door Supervisor with over 5 years of experience within the retail industry.
Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Door Supervisor
SecuriGroup
Oxford Street, LND
10.2021 - Current
- Dealt professionally with colleagues, visitors and customers.
- Used de-escalation techniques to address issues and resolve conflicts.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Rendered aid to injured and ill individuals and alerted paramedics for advanced support.
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
Door Supervisor
Impact Security
West Thurrock, THR
04.2021 - 10.2021
- Supervised customer-facing personnel and contract employees.
- Created safe and welcoming atmosphere for customers.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Rendered aid to injured and ill individuals and alerted paramedics for advanced support.
- Responded quickly to emergency situations to assess and deflect issues.
Door Supervisor
P.S.G Security Group
Knightsbridge, WSM
08.2020 - 04.2021
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
- Dealt professionally with colleagues, visitors and customers.
- Created safe and welcoming atmosphere for customers.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Door Supervisor
Interr Security
Victoria, WSM
05.2020 - 08.2020
- Dealt professionally with colleagues, visitors and customers.
- Created safe and welcoming atmosphere for customers.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Door Supervisor
T - class Security UK
Romford, ESS
12.2019 - 05.2020
- Patrolling the premises for periods of time
- Creating a safe and comfortable environment for visitors and employees
- Preventing and detecting offences on site
- Carrying out inspections of property and car park
- Issuing warnings to owners of illegally parked vehicles.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving issues.
Door Supervisor
Oltec Security Group
Luton, CBF
05.2017 - 12.2019
- Ensuring the protection of property
- Creating a safe and comfortable working environment for employees and visitors
- Patrolling the car park area for periods of time
- Reporting any suspicious activity to senior managers
- Responding to emergency situations as they arise
- Preventing and detecting offences on site
- Escorting individuals off the premises
- Making sure that no unauthorised personnel enter restricted areas
- Issuing warnings to owners of illegally parked vehicles
- Carrying out inspections of property and car park.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
BTEC - Science
Havering Six Form College
09.2012 - 05.2014
BA (Hons) - Film production
Bedfordshire University
09.2016 - 05.2019
Skills
Good observation skillsundefined
Additional Information
- OTHER QUALIFICATION , Security Industry Authority Door Supervisor License (2022) (Expires December 2025)
Timeline
Door Supervisor
SecuriGroup
10.2021 - Current
Door Supervisor
Impact Security
04.2021 - 10.2021
Door Supervisor
P.S.G Security Group
08.2020 - 04.2021
Door Supervisor
Interr Security
05.2020 - 08.2020
Door Supervisor
T - class Security UK
12.2019 - 05.2020
Door Supervisor
Oltec Security Group
05.2017 - 12.2019
BA (Hons) - Film production
Bedfordshire University
09.2016 - 05.2019
BTEC - Science
Havering Six Form College
09.2012 - 05.2014
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