
Dedicated mental health professional with extensive expertise in crisis intervention and therapeutic communication. Proficient in STORM skills training, clinical judgment, and trauma-informed care, ensuring effective support in high-pressure situations. Demonstrates adaptability in crises and excels in safeguarding practices for both children and adults. Skilled in administering medication, urinary catheterisation, and injections while maintaining dignity in end-of-life care. Committed to enhancing mental health support through practical de-escalation techniques and negotiation strategies.
Act as shift coordinator, managing the daily running of the ward, staff skill mix, and patient safety.
Managed care under the Mental Health Act, ensuring compliance and patient rights are upheld.
Monitor and manage the physical health of psychiatric patients, including metabolic screening for those on antipsychotics.
Utilise PMVA (Prevention and Management of Violence and Aggression) techniques to safely manage acute behavioural disturbances.
Map service users to appropriate pathways, including crisis resolution and home treatment teams (CRHTT), community mental health teams (CMHT), or emergency services.
De-escalate acute distress and panic remotely, providing immediate stabilisation techniques and telephonic psychological first aid.
Championed patient choices, preferences, and cultural needs during multidisciplinary team (MDT) meetings, ward rounds, and complex discharge planning.
Empowered patients with complex needs—including dual diagnosis and personality disorders—by actively involving them in co-producing their care, safety, and relapse prevention plan.
Delivered sensitive care that recognised the impact of past trauma, particularly when managing patients with complex needs and those nursed in seclusion.
Executed safe medication management by meticulously verifying the Rights of Medication Administration, performing independent double-checks for high-risk treatments, and ensuring physical health monitoring was complete before dispensing.