Ayo Bello
Nottingham,Nottinghamshire
Summary
Highly motivated and customer-oriented individual with experience in managing customer service tasks and handling cash operations. Strong communication skills, excellent time management, and a solid background in working with the public. Confident in supervising staff, providing exceptional customer experiences, and adapting quickly to new responsibilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
TK Maxx
Nottingham, Nottinghamshire
01.2023 - 01.2024
- I excelled in a fast-paced retail environment, managing high customer traffic and consistently exceeding sales targets, demonstrating my strong work ethic and ability to thrive under pressure.
- Resolved customer issues swiftly and effectively, demonstrating strong problem-solving skills and the ability to think on my feet.
- My keen attention to detail was essential in inventory management and stock replenishment, ensuring product availability and reducing discrepancies.
- Successfully implemented a new merchandising strategy that boosted sales by 12%, showcasing my innovative and decision making.
- Developed strong communication and interpersonal skills by engaging with a diverse customer base, enhancing my ability to convey complex technical information clearly and effectively in future professional settings.
- Demonstrated a strong ability to multitask, balancing cash handling, customer service, and inventory tasks efficiently, reflecting my capability to simultaneously manage multiple priorities and projects.
- Analysed sales data to identify trends and customer preferences, sharpening my analytical skills and ability to interpret data.
Hospitality Staff
Compass Group
Leicester, Leicestershire
06.2021 - 08.2023
- Cultivated a strong work ethic and dedication to excellence by consistently going above and beyond in my role to meet and exceed guest expectations.
- Learned the importance of professionalism and integrity in all interactions, understanding that reliability and ethical behaviour are key to any successful role.
- Developed strong observational skills by anticipating guest needs and proactively addressing potential issues, enhancing my ability to foresee challenges and act accordingly.
- Refined my ability to handle sensitive information discreetly when managing reservations and payments, reinforcing the importance of confidentiality and trust in a professional setting.
Automotive Mechanic
Nationwide Accident Repair Centre
Leicester, Leicestershire
01.2018 - 06.2018
- Gained hands-on experience in a vehicle accident repair center by shadowing a mechanic, enhancing my understanding of practical mechanical systems and their applications.
- Demonstrated the ability to work under pressure by efficiently handling multiple tasks, such as replacing flat tires, conducting annual services, and performing MOTs.
- Observed and assisted in technical procedures, including hydraulic fluid checks, coolant system maintenance, and engine tuning, which enhanced my technical knowledge and problem-solving abilities.
- Adapted quickly to a new work environment, learning to handle various vehicle-related issues such as steering alignment and battery testing, reflecting the adaptability required in dynamic roles.
- Gained a comprehensive understanding of workplace dynamics, preparing me to apply this knowledge effectively in future professional settings.
Education
Bachelor of Engineering - Mechanical Engineering
Nottingham Trent University
Nottingham, NGM 09/2022 -
Skills
- Data Analysis
- Microsoft Excel
- Strong problem-solving skills
- Cash handling and financial accuracy
- Time management and multitasking proficiency
- Experience supervising staff and managing teams
- Flexible and adaptable to changing shift patterns
- Excellent customer service and communication skills
- Comfortable working in a fast-paced, night-shift environment
- Familiar with handling sensitive information, such as ID checks, in compliance with legal regulations
- Ability to work long hours and night shifts in a professional, well-managed manner
- Proficient in using IT systems for tracking and monitoring customer service operations
Certification
- Level 1 Award In Cybersecurity
- Level 2 Award In Digital & IT Skills
Timeline
Retail Sales Assistant
TK Maxx
01.2023 - 01.2024
Hospitality Staff
Compass Group
06.2021 - 08.2023
Automotive Mechanic
Nationwide Accident Repair Centre
01.2018 - 06.2018
- Level 1 Award In Cybersecurity
- Level 2 Award In Digital & IT Skills
Bachelor of Engineering - Mechanical Engineering
Nottingham Trent University
09/2022 -
Similar Profiles
Arastoo KavianiArastoo Kaviani
Retail Associate at TK MaxxRetail Associate at TK Maxx
Beatriz HatcherBeatriz Hatcher
Store associate at TK MaxxStore associate at TK Maxx
Lillie KieltyLillie Kielty
Retail Sales Associate Worker at TK MaxxRetail Sales Associate Worker at TK Maxx