AYMAN TAWADROSS
London
Summary
Dynamic and results-driven professional with over 22 years of expertise in residential and commercial real estate, specializing in lettings, property management, and investment property sales across both national and international markets. Adept at driving revenue growth, negotiating high-value contracts, and managing large-scale portfolios. Proven ability to optimize operational efficiency, implement strategic sales initiatives, and enhance customer satisfaction. Strong background in hospitality, client relations, and business development, consistently delivering exceptional results through market trend analysis, innovative sales strategies, and performance optimization. Seeking to leverage comprehensive industry experience, leadership acumen, and strategic foresight to drive success in a challenging new role.
Overview
25
25
years of professional experience
Work History
Night Manager
Kings Cross Inn Hotel
02.2024 - Current
- Oversee nightly hotel operations, ensuring seamless guest experiences and adherence to hospitality standards.
- Handle guest check-ins/check-outs, reservations, and financial transactions with precision.
- Conduct night audits, prepare financial reports, and ensure compliance with security protocols.
- Supervise and coordinate housekeeping and maintenance teams to maintain operational excellence.
- Respond to guest inquiries, complaints, and emergency situations, ensuring prompt resolution.
- Collaborate with morning shift teams for smooth operational handovers.
Sales Manager
TS Real Estate
Dubai
03.2023 - 01.2024
- Spearheaded sales strategies and revenue growth initiatives within Dubai's competitive property market.
- Led a team of sales professionals, providing coaching, training, and performance-driven leadership.
- Drove business development through cold calling, lead generation, and client engagement.
- Negotiated and closed high-value real estate transactions, ensuring favorable outcomes.
- Conducted market research, competitor analysis, and pricing strategy optimization.
- Cultivated and maintained strong client, agent, and investor relationships to drive long-term growth.
Regional Manager
Coptic Orphans
London
02.2020 - 08.2023
- Spearheaded fundraising campaigns, significantly increasing donor engagement and contributions.
- Organized high-profile events, securing sponsorships and expanding outreach efforts.
- Managed stakeholder relations, enhancing the organization's visibility and credibility in the UK.
- Supervised staff and volunteers, optimizing workflow efficiency and team performance.
- Maintained financial oversight, ensuring transparency in budget management and fund allocation.
Office Manager
William James Estate Agents
09.2012 - 01.2020
- Consulted with property investors on valuation strategies to maximize returns.
- Managed high-end property transactions, ensuring compliance with regulations and client expectations.
- Led the client relations team, resolving disputes and enhancing customer experience.
- Optimized operational processes, improving efficiency and service delivery.
- Oversaw marketing campaigns to promote available properties, increasing occupancy rates.
Lettings and Sales Manager
Central Estates
04.2006 - 09.2012
- Directed rental and sales operations, increasing portfolio profitability.
- Negotiated lease agreements and resolved tenant-landlord disputes effectively.
- Conducted market analysis to align pricing strategies with competitive benchmarks.
- Managed contract processing, ensuring accuracy and legal compliance.
- Built a strong network of clients, expanding the firm's market presence.
Sales Negotiator
Golden Eagle International LTD
London
03.2001 - 04.2006
- Facilitated property transactions, representing both buyers and sellers.
- Negotiated deals, ensuring optimal terms and conditions for all parties.
- Maintained a database of available properties, streamlining the sales process.
- Conducted market research to identify investment trends and pricing fluctuations.
- Delivered high-quality customer service, fostering long-term client relationships.
Education
Bachelor of Arts - Accounting
Cairo University
01.2000
Skills
- Residential & Commercial Property Sales
- Lettings & Leasing Strategies
- Investment Property Management
- Contract Negotiation & Compliance
- Property Market Analysis
- Portfolio Optimization
- Tenant & Landlord Relations
- Sales Strategy Development
- Revenue Growth & Target Achievement
- Lead Generation & Conversion
- Cold Calling & Client Acquisition
- High-Ticket Sales & Upselling
- Market Research & Competitive Analysis
- Budgeting & Financial Reporting
- Performance & KPI Analysis
- Process Improvement & Automation
- Risk Assessment & Compliance
- Office & Multi-Department Management
- Reservation & Revenue Management
- Guest Relations & Customer Satisfaction
- Complaint Resolution & Service Recovery
- Staff Training & Performance Monitoring
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- CRM & Property Management Software
- Data-Driven Decision-Making
- Cross-Functional Team Leadership
- Stakeholder & Partner Engagement
Websites
Accomplishments
- Increased property sales revenue by 35% within 18 months at TS Real Estate.
- Secured over £2M in fundraising for Coptic Orphans through strategic donor engagement.
- Optimized property management operations, reducing tenant turnover by 20% at William James Estate Agents.
- Led a sales team to exceed annual targets by 150%, driving exponential growth.
- Successfully expanded the customer base by 40%, leveraging targeted marketing strategies.
Key Skills
Residential & Commercial Property Sales, Lettings & Leasing Strategies, Investment Property Management, Contract Negotiation & Compliance, Property Market Analysis, Portfolio Optimization, Tenant & Landlord Relations, Sales Strategy Development, Revenue Growth & Target Achievement, Lead Generation & Conversion, Cold Calling & Client Acquisition, High-Ticket Sales & Upselling, Market Research & Competitive Analysis, Budgeting & Financial Reporting, Performance & KPI Analysis, Process Improvement & Automation, Risk Assessment & Compliance, Office & Multi-Department Management, Reservation & Revenue Management, Guest Relations & Customer Satisfaction, Complaint Resolution & Service Recovery, Staff Training & Performance Monitoring, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), CRM & Property Management Software, Data-Driven Decision-Making, Cross-Functional Team Leadership, Stakeholder & Partner Engagement
Personal Information
- Date of Birth: 14/05/1978
- Work Permit: United Kingdom
- Visa Status: United Kingdom
Timeline
Night Manager
Kings Cross Inn Hotel
02.2024 - Current
Sales Manager
TS Real Estate
03.2023 - 01.2024
Regional Manager
Coptic Orphans
02.2020 - 08.2023
Office Manager
William James Estate Agents
09.2012 - 01.2020
Lettings and Sales Manager
Central Estates
04.2006 - 09.2012
Sales Negotiator
Golden Eagle International LTD
03.2001 - 04.2006
Bachelor of Arts - Accounting
Cairo University