Ayman Abdel Hamid
Norwich
Summary
Motivated and tech-savvy Computer Science student at Oxford Brookes University, heading into my second year with a strong focus on cybersecurity and real-world application of technical skills. Currently studying towards the CompTIA Security+ certification, demonstrating a proactive approach to developing industry-relevant knowledge.
Experienced in both technical and customer-facing roles, with a background in freelance PC building, IT internships, and part-time positions in fast-paced retail environments. I’ve also worked on independent tech projects that showcase my passion for problem-solving, digital innovation, and continuous learning.
Eager to contribute to collaborative teams where I can grow professionally and make a meaningful impact through a blend of technical expertise, adaptability, and strong communication skills.
Overview
4
4
years of professional experience
3
3
year of post-secondary education
Work History
Game Tester
Electronic Arts (EA)
Guildford
05.2025 - Current
- Performed QA testing on PC game builds and identified critical bugs
- Logged issues using internal reporting tools and worked with QA teams
PC Builder (Freelance)
Norwich
12.2021 - Current
- Built custom computers for clients based on budget and purpose
- Sourced components, assembled systems, installed OS/drivers, and provided post-care
- Skills: Computer Building, Invoicing
Sales Associate
Ralph Lauren
Bicester Village
02.2025 - 05.2025
- Managed inventory, tagging, and product restocking for high-footfall retail
- Maintained brand presentation and supported customer service during peak periods
Retail Sales Assistant
Norwich City Football Club
Norwich
07.2022 - 09.2024
- Processed card-only transactions and exchanges
- Managed merchandise, customized shirts using heat press
- Assisted with stock tracking and basic spreadsheet use
IT Intern - Digital (T Level)
Norfolk County Council
Norwich
10.2022 - 06.2024
- Maintained and repaired desktops/laptops; installed Windows 10 on networked systems
- Handled onsite support via internal ticketing (IFS Assyst)
- Used Active Directory and SCCM for user/admin management and deployments
Volunteer
The Salvation Army
03.2021 - 05.2021
- Operated POS systems and supported stock replenishment as part of DofE volunteering
- Developed foundational customer service and communication skills
Timeline
Game Tester - Electronic Arts (EA)
05.2025 - Current
Sales Associate - Ralph Lauren
02.2025 - 05.2025
Oxford Brookes University - BSc, Computer Science with Cyber Security
09.2024 - Current
IT Intern - Digital (T Level) - Norfolk County Council
10.2022 - 06.2024
Retail Sales Assistant - Norwich City Football Club
07.2022 - 09.2024
PC Builder (Freelance) -
12.2021 - Current
Volunteer - The Salvation Army
03.2021 - 05.2021
Wymondham College - GCSEs, Grades 5-9
Thorpe St Andrew Sixth Form - T Level, Digital: Design, Development and Production
Education
BSc - Computer Science with Cyber Security
09.2024 - Current
T Level - Digital: Design, Development and Production
07.2024
- Included work placement at Norfolk County Council
- Covered cybersecurity, programming, business, and digital environments
- Grade: Distinction
GCSEs - Grades 5-9
07.2022
- Subjects: History, iMedia, Religious Studies, and core subjects
- Boarded for 5 years; developed strong independence and collaboration
Skills
- Python
- Data Analysis
- SCCM
- Active Directory
- Windows 10
- Microsoft Excel
- VPNs
- ESP Projects
- PC Building
- Invoicing
- System Administration
- POS Systems
- Customer Support
- Communication
- Teamwork
- Resilience
- Multitasking
- Retail Sales
- Organisation
- Debate
Websites
Personal Information
Age: 19
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