Ayman Abdel Hamid

This role was my first work experience (due to competing in the DofE program) which gave me the grips to learning how to operate POS systems to stock replenishment.

Stock Management - Directing incoming goods/stock and unpacking merchandise onto shop floor/storage.

Till Operations - Processing transactions and exchanges with ‘card only' procedures.

Shirt Personalization- Usage of a heat press whilst templating custom characters/digits/sleeve patches to print onto a shirt.

Customer Service - Consulted with customers whilst establishing a friendly environment in order to fulfil their needs/preferences.

Spreadsheets - Partial experience in organising logistics as inputting into spreadsheets current stock levels and reordering when necessary.

Currently undergoing a work placement at Norfolk County Council under the curriculum of the T Level- Digital i am studying, this role has involved me undergoing:

Performing maintenance on laptops/desktops.

Proceeding to 'field visits' onsite to assist fellow colleagues raising issues via a ticket system, in order to resolve their technical issues.

Installing Windows 10 on NCC's dedicated network which allows for us to undergo administration control.

Deployed applications such as virtual private networks (VPNs)

Usage of software such as Microsoft System Center Configuration Manager (SCCM) and Active Directory (AD) to manage the council's IT network.

Resolved physical issues (From hardware to configuration) that are raised via an internal ticket system named 'IFS Assyst'.

I have been freelancing building personal computers for my clients for some time now.

My clients would request custom computer parts/components that i would source and i would construct the computers as part of my service. Post care is also included which consists of installing appropriate drivers + system updates aswell.