Aylish Klepper
Edinburgh
Summary
Motivated and versatile hospitality professional with over 5 years of experience in guest-focused restaurant and bar settings. From classic cocktails to creative specials, I approach bartending with professionalism, precision, and a passion for curating guest experiences. Eager to continue growing behind the bar while bringing energy to every shift.
Overview
7
7
years of professional experience
Work history
Bartender
Shybird
Cambridge, MA
2022.08 - 2024.08
- Managed a 15-sear bar within a 100+ capacity restaurant
- Delivered exceptional guest experiences and cultivated relationships with regulars through proactive and engaging service, hospitality, and the creation of a warm atmosphere
- Maintained a clean, organized bar; ensured thorough preparation and stocking for efficiency during peak hours
- Contributed to cocktail menu development and supported wine and beer supplier selection
- Collaborated with kitchen and floor staff to ensure smooth, timely service and optimal guest satisfaction
Server/Barista
Shybird
Cambridge, MA
2021.08 - 2022.08
- Proactively anticipated guests needs, accurately processed orders, and created a memorable dining experience through attention to detail and timely service
- Actively managed allergen awareness through communication with guests to ensure a safe and enjoyable experience
- Expertly prepared a variety of coffee and tea beverages
- Addressed and resolved customer complaints with professionalism
Server
Cafe Mangal
Wellesley, MA
2017.09 - 2019.12
- Comprehensively trained in fine dining service and etiquette
- Demonstrated deep menu familiarity to confidently guide guests through selections and dietary accomodations
- Supported back-of-house operations by assisting with inventory management
Education
Bachelor of Science - Biology
Wellesley College
Wellesley, USA 2017.09 - 2021.05
Master of Science - Future Infrastructure, Sustainability, and Climate Change
The University of Edinburgh
Edinburgh, United Kingdom 2024.09 -
Skills
- Cocktail Knowledge
- Beer and Wine Knowledge
- POS Systems
- Inventory Management
- Hygiene and Safety
- Adaptability
- Multitasking
Timeline
Master of Science - Future Infrastructure, Sustainability, and Climate Change
The University of Edinburgh
2024.09 -
Bartender
Shybird
2022.08 - 2024.08
Server/Barista
Shybird
2021.08 - 2022.08
Server
Cafe Mangal
2017.09 - 2019.12
Bachelor of Science - Biology
Wellesley College
2017.09 - 2021.05