Aylin Apturahim

• Supported fee earners within Pre-Litigation Personal Injury (PLPI) team with progression of claims and day-to-day case management.
• Drafted Part 36 offers and routine legal correspondence to insurers and third-party solicitors.
• Managed personal caseload, alongside assisting wider team.
• Handled 30+ cases assigned during first week, demonstrating rapid adaptation and organisational skills.
• Liaised regularly with clients, insurers, and third-party solicitors to obtain instructions and provide case updates.
• Reviewed and organised files, liability reviews, witness statements, and medical evidence to support settlement and case strategy.
• Provided extensive firm-wide language translation and interpreting support, including translating correspondence and attending conferences (including Complex Department).
• Acted as key point of contact to facilitate clear communication between clients and legal teams.
• Assisted with training new team members, including demonstrating use of Proclaim and explaining internal processes.
• Maintained accurate file management and ensured compliance with internal procedures and deadlines.

• Assisted with case preparation, including reviewing witness statements and case papers.

• Observed the process of building legal arguments and preparing matters for hearing.

• Gained insight into pre-trial preparation, evidential analysis, and professional responsibilities.

• Developed understanding of how barristers manage cases when hearings are adjourned or vacated.

• Delivered exceptional customer service, building strong, lasting relationships, including with celebrity clientele, to drive loyalty and sales.
• Leveraged communication and negotiation skills gained from my law degree to effectively close sales and handle customer inquiries.
• Managed client concerns with professionalism, using conflict resolution techniques to protect brand reputation.
• Ensured compliance with brand standards through effective product presentation and store maintenance.
• Accurately processed transactions, adhering to company procedures for smooth operations.
• Provided tailored advice and recommendations by understanding clients' needs and preferences.
• Maintained accurate product labelling and pricing, reflecting promotions and offers.

• Leveraged research and communication skills developed through law studies to advocate for conservation initiatives, tutor English language learners, and fundraise for charitable causes, demonstrating a commitment to sustainability, education, and community service.

• Client Interaction & Legal Advice: Conducted thorough client interviews, using strong interpersonal skills to gather relevant information and provide tailored legal advice, ensuring all advice was clear and met client needs.
• Document Drafting & Review: Drafted and reviewed legal documents, including advice letters and case studies, with a keen focus on accuracy, compliance, and clarity, ensuring high-quality documentation aligned with legal standards.
• Case Management & Prioritisation: Assisted with case triage and resource allocation, helping to prioritise legal matters and optimise workflow for efficient case handling, while ensuring timely client updates and communications.
• Collaboration & Teamwork: Worked closely within multidisciplinary teams, coordinating effectively with legal professionals, support staff, and external legal teams to ensure seamless case progression and resource sharing.
• Public Speaking & Presentation: Delivered clear and engaging presentations on legal topics, demonstrating public speaking and advocacy skills, and ensuring complex legal information was easily understood by diverse audiences.

• Project Planning & Execution: Successfully organised large-scale events with 500+ attendees, managing all stages from planning to on-the-day coordination, demonstrating strong organisational skills.
• Collaboration & Stakeholder Management: Worked with external vendors and businesses to enhance event experiences, fostering strong stakeholder relationships and ensuring effective communication.
• Time Management & Organisation: Balanced event coordination with a demanding law degree, showcasing excellent time management and organisational abilities.
• Marketing & Engagement: Developed marketing strategies to increase event visibility and drive participation, proactively engaging the university community.
• Continuous Improvement: Implemented feedback post-events to assess success and identify areas for improvement, refining event execution strategies for future success.