A committed student with excellent communication, collaboration, and organization abilities seeks an operations support role. Plans proactively to achieve agreed requirements within strict timeframes. Adaptable and flexible to meet changing task demands.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work history
Operations assistant
Subway Sunderland
Sunderland, The UK
02.2023 - Current
Maintaining high standards of food quality and monitoring food safety while enforcing performance and service standards to ensure customer satisfaction and compliance with company policies and procedures.
I oversaw and trained clerical support staff to accomplish challenging objectives.
Lecturer Computer Science
Minhaj University Lahore
Lahore, Pakistan
04.2022 - 12.2022
Teaches various subjects to BS 4YP, coordinates with HOD, serves on committees, and fosters a conducive learning environment.
Applied critical thinking to analyze problems, evaluate solutions and select the best decisions.
Displayed energy and enthusiasm in a fast-paced environment.
Used Microsoft Word and other software tools to create documents and clear communications.
Lecturer Computer Science
Himayet-E-Islam Khawateen College (H.I.K.C)
Lahore
11.2021 - 04.2022
As the Head of the Computer Science Department, my responsibilities include teaching various subjects to BSCS, BS-English, BBA, and ADP program students
I am also the coordinator for all four-year programs (BSCS, BBA, BSE) and coordinate with PU regarding the BS program
Moreover, I strive to create a learning environment that is conducive to the development of my students
Additionally, I am responsible for developing and maintaining an MIS for various day-to-day matters.
Lecturer Computer Science
Himayet-E-Islam Degree College for Women
Lahore
01.2011 - 11.2021
As the Head of the Computer Science Department, my responsibilities include teaching students at intermediate, graduate, and ADC levels
I create a conducive learning environment and handle interactions with parents
My students have consistently achieved 100% results in both Lahore Board and University exams
I also develop and maintain MIS for various day-to-day matters and act as a Controller of Examinations
Furthermore, I actively participate in different committees of the college.
Operation Officer
KASB Bank
Lahore
12.2007 - 07.2010
The role of managing customer traffic within the office is crucial for ensuring that the service quality standards are met
The main responsibilities of this role include providing high-quality service to customers, monitoring the operational service standards in the office, and finding creative ways to improve service quality
The person holding this position is also responsible for creating a pleasant work environment for staff within the office and providing training for new staff about the products and services offered by the bank
In addition, the role requires coordination with the head office and branches to resolve any customer queries
Furthermore, the person holding this position is responsible for maintaining a management information system (MIS) to keep track of office operations.
Education
MSc AI -
University of Stirling
Mpil CS - undefined
Minhaj University Lahore
Lahore, Punjab
09.2018 - 04.2020
BS CS (Hons) - undefined
Iqra University Lahore
Lahore, Punjab
09.2002 - 04.2006
Skills
Good at presentations and public speaking
Effective classroom management
Perseverance
Teamwork
Verbal and oral communication
Problem solving
Self-management
MS Office
Database
Visual Basics
WordPress
Adobe Photoshop
Digital Marketing
C
MATLAB
Basic web development (HTML)
Jupyter Notebook Python
Custom
Estimating Virtual Trust of Cognitive Social Heterogeneous and Homogeneous Networks empowered with Hierarchal Socio Fuzzy Inference System - Published in IJCSNS International Journal of Computer Science and Network Security [ISI Indexed] 2020
Smart Identification of Cognitive Password Forte Empowered with Support Vector Machine - Published in ICNGC International Conference on Next Generation Computing (ICNGC '2020)