Summary
Overview
Work history
Skills
Education
Certification
References
Timeline
Generic

Ayesha Siddiqua Butt

Summary

A dedicated professional with a strong foundation in customer service and excellent communication skills. Demonstrates efficient working practices, organisational ethic, and confident speaking abilities to foster teamwork and deliver exceptional results. Committed to promoting togetherness and achieving career growth through continuous improvement and collaboration.

Offering strong communication skills and knack for problem-solving. Knowledgeable about customer interactions, active listening, and conflict resolution. Ready to use and develop communication, problem-solving, and customer interaction skills in a customer service role.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Christmas Temporary Sales Assistant

Boots
Walsall
11.2024 - 12.2024

I recommended various electronics and perfumes to customers and provided excellent customer service. I also worked on the tills, serving customers, and I received a perfume as a prize for my exceptional sales in one day, a reward for my extremely hard effort. My team was uplifting and had always been able to help each other when in need of support or a helping hand.

Supply Teaching Assistant

First For Education
Stourbridge
11.2023 - 10.2024
  • I was able to go to various schools through the agency and be a supply teaching assistant for SEN children and adhere to the schedule of the child and school.
  • Monitor the students so that there is no malpractice during the exam and distribute stationery and papers to the students.

Customer Service Advisor

Teleperformance HMPO
Remote
06.2022 - 02.2023
  • I worked full-time as a customer service advisor for His Majesty’s Passport Office (HMPO).
  • This role allows me to handle customer inquiries, answering any questions that are raised while providing an immersive experience that leaves callers happy with the service provided.
  • I worked as a team and liaised with different departments to meet customer needs.

Skills

  • Customer Service
  • Efficient Working
  • Organisational ethic
  • Togetherness
  • Excellent Communication
  • Active Listening
  • Confident Speaking

Education

GCSEs

English Language (5)

English Literature(5)

Environmental Science (E)

ICT (B)

Science (C)

Business Studies (C)

Mathematics (5)

French (C)

A-LEVEL

Business (D)

Accounting (E)

IT (Merit)

Certification

BCS LEVEL 2 ECDL CERTIFICATE IN IT APPLICATION SKILLS (QCF) 04/10/2016


NCFE CACHE LEVEL 1 AWARD IN PREPARING TO WORK IN SCHOOLS 18/01/2024


NCFE CACHE LEVEL 2 CERTIFICATE IN SUPPORTING TEACHING AND LEARNING 16/08/2024


OFFICE ADMINISTRATION AND RECEPTION (RECEPTIONIST) SKILLS TRAINING - LEVEL 3 DIPLOMA 17/01/2025

References

References available upon request.

Timeline

Christmas Temporary Sales Assistant

Boots
11.2024 - 12.2024

Supply Teaching Assistant

First For Education
11.2023 - 10.2024

Customer Service Advisor

Teleperformance HMPO
06.2022 - 02.2023

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Ayesha Siddiqua Butt