AYESHA SAFEER
Slough,United Kingdom
Summary
Dedicated and compassionate professional with extensive experience in SEN teaching , Mental health (Group) Support worker , Children Residential Support Worker and Care assistant roles. Possessing a strong background in providing tailored support to individuals with diverse needs, I am committed to promoting inclusive education and enhancing the overall well-being of those under my care. With a proven track record of fostering positive learning environments and facilitating the personal and academic growth of students, I excel in adapting teaching methods and interventions to accommodate varying abilities and learning styles. Additionally, my experience as a support worker has equipped me with valuable skills in providing practical assistance and emotional support to individuals facing challenges, ensuring their safety, comfort, and dignity at all times. Known for my empathetic approach, effective communication, and collaborative teamwork, I am driven to make a meaningful difference in the lives of others while upholding the highest standards of professionalism and care.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Group( Mental Health) Support Worker
NHS Foundation Trust
Manchester, Lancashire
12.2023 - Current
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Identified key client needs to develop targeted support programs.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Carried out preventative checks and maintenance at end of customer interactions to prevent need for further support.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Counselled clients through difficult times using approved and compassionate strategies.
- Developed tailored action plans whilst prioritising pressing concerns.
- Delivered complete set-up assistance for networking systems, IP phone equiment and related IT gear.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Acquired, set up and configured hardware and software to meet specific customer requirements.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Children Residential Support Worker
Supporting Futures LTD UK
Manchester, Lancashire
11.2023 - Current
- Assisted patients with daily personal, hygiene and incontinence care.
- Collaborated with external support providers to maintain good care continuity.
- Identified key client needs to develop targeted support programmes.
- Created positive relationships with residents.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Delivered compassionate care in residential homes, community settings, and homes of service users.
- Liaised with external and internal professionals to provide holistic support.
- Optimised resident outcomes, setting boundaries and expectations in line with Individual Treatment Plans.
- Promoted community engagement and sense of belonging.
- Developed tailored action plans whilst prioritising pressing concerns.
- Coordinated movement routines for patients according to individual physical requirements.
- Helped patients to take medication as prescribed by medical professionals.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Promoted social inclusion by supporting individual interests, hobbies and social activities.
SEN teaching assistant
DHO OFFICE, AJ&K EDUCATION DEPARTMENT
11.2022 - 09.2023
- Organised class spaces and prepared materials for upcoming teacher lessons.
- Arranged recreational spaces and equipment to encourage physical activity.
- Marked students work following directions from class teacher.
- Attended to younger children's basic physical needs and assisted in development of personal skills.
- Prepared additional learning resources and aids to promote inclusivity in learning.
- Supported classroom teacher in monitoring, assessing and recording students progress.
- Optimised student achievement, developing relationships to foster links between home and school.
- Encouraged students to work together to complete projects and solve problems.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
- Assisted teacher with using support equipment and computers during lessons.
- Escorted and supervised students on educational visits and out-of-school activities.
- Assisted students with a range of learning differences, including ADHD and Learning Disorders to achieve their full potential for independence.
- Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Applied student assessment information to personalise support for students struggling with assignments.
- Kept class records current with attendance information and student grades.
- Supervised students during break times, lunchtimes and after school clubs.
- Promoted inclusion of pupils, guaranteeing equal access to learning and development opportunities.
- Identified signs of distress in students, resolving behavioural and emotional issues.
- Assisted students to reach social development milestones.
- Prepared necessary equipment and technology ahead of class.
MENTAL HEALTH SUPPORT WORKER
DHO OFFICE, AJ&K HEALTH DEPARTMENT
03.2019 - 11.2022
- Interviewed clients and determine what difficulties they are facing, and what support they might need
- Provided support in a range of forms from basic counselling to early intervention strategies, community advocacy, relapse prevention plans etc
- Developed and reviewed recovery plans
- Performed comprehensive risk assessments to ensure safety
- Provided counselling to individuals and groups, and helping your clients develop frameworks and skills that will allow them to live their best lives
- Developed strong relationships with local community and social services, and referring clients to relevant support networks to help them achieve their goals
- Kept records of clients’ progress over time, and reported to their wider medical team to plan and implemented appropriate treatments and interventions
- Worked closely with the local community and welfare support industry to make sure your training gives you all the skills you need to succeed in the workforce
- Provided all types of support for people with mental health issues or experiencing tough social problems such as abuse, homelessness, and addiction
- Assisted clients in developing coping strategies, problem-solving skills, and self-care techniques to improve their overall well-being
- Collaborated with a multidisciplinary team, including psychiatrists, social workers, and occupational therapists, to ensure holistic care for clients
- Implemented crisis intervention techniques, including de-escalation methods and safety protocols, to manage high-stress situations effectively
- Monitored and document clients' progress, maintaining detailed records of treatment plans, interventions, and outcomes
- Facilitated group therapy sessions, promoting peer support and creating a safe and nurturing environment for clients
- Organize psychoeducational workshops to educate clients and their families about mental health conditions and treatment options
INTERNSHIP
DHO OFFICE, AJK HEALTH DEPARTMENT
03.2019 - 08.2019
- Completed my internship & submitted my research report as part of MSc applied Psychology master’s degree re-equipment & worked directly with Qualified Psychiatrist Dr
- Asif Nazar (MBBS) to support patient treatment including Dementia, Old Age, post-traumatic stress disorder, Child psychological disorders, therapy techniques & patient wellbeing.
HEALTH CARE ASSISTANT
DHO OFFICE, AJK HEALTH DEPARTMENT
05.2018 - 02.2019
- Worked under the supervision of qualified healthcare professionals and provides first-hand care, comfort, and safety to patients
- Ensured that supplies and medical equipment are replenished
- Worked on improving the mobility of patients
- Took the temperature, blood pressure, and blood glucose levels of patients, and recording the results
- Recorded the pulse rate of patients
- Measured patients' weight
- Prepared patients for therapy
- Assisted patients with mobility issues, including transfers, ambulation, and the use of mobility aids, to promote independence and prevent complications
- Administered medications according to prescribed schedules, adhering to established protocols and ensuring accurate record-keeping Monitored and report any adverse reactions or changes in patients' conditions to the nursing staff
Education
MSc Health Psychology -
MANCHESTER METROPOLITON UNIVERSITY F/TIME
Manchester 09.2023 - 05.2024
MSc Applied Psychology - undefined
VIRTUAL UNIVERSITY OF PAKISTAN- FULL TIME
09.2020 - 05.2022
Bachelor of Science BSc (Psychology) - undefined
SARGODHA UNIVERSITY OF PAKISTAN- FULL TIME
Skills
- Proficiency in all areas of Microsoft Office, including Access, Excel, Word, and PowerPoint
- Excellent communication skills to include oral and written comprehension and expression, IELTS UKVI Academics 65
- Psychological Testing (Included HTP, TAT, Rosarch Inkblot, RISB, RPM, HFD, WAT)
- Excelled in Child Psycho Diagnostic Assessment Tools (CPDA) CARS, CABs, SESC, PGEE, CDI, SPM, CPM, SIT, BVS, BVDS)
- Diagnostic and statistical Manual of Mental Disorders (DSM 5)
- Treatment methods for patients with post-traumatic stress disorder (PTSD)
- Administered psychological tests and assessments to determine client needs
- Provided psychoeducational to patients and families and convey an attitude of acceptance, sensitivity, and caring
- Developed working relationships with relevant statutory, voluntary and community groups and organizations
- Monitored client progress and provided feedback to families and treatment team members
- Educated clients and families about mental health issues, treatments, and resources
- Provided Treatment plans for patients with post-traumatic stress disorder (PTSD)
- Excelled in Therapy skills specially for Dementia, old age & Mild Cognitive Impairment (MCI)
- Psychosocial interventions to improve cognitive abilities of Dementia patients (cognitive stimulation, cognitive training), enhance emotional well-being (activity planning, reduce behavioural symptoms (aromatherapy, music therapy) and promote everyday functioning
- Provided Cognitive Behaviour Therapy (CBT) Sessions
- Dealt with cases of Neuropsychology, child behaviour & emotional disorders
- Conducted Interpersonal Therapy (IPT) sessions
- Facilitated group therapy sessions to meet needs of individuals with Mental health, Anxiety issues
- Maintained client records to document assessment, treatment plans and progress
- Maintained clear written records, draft reports, letters and summaries of assessments and observations of treatments
- Provided clinical support under the direct supervision of a qualified Psychiatrist
- Provided psychoeducation to patients and families and convey an attitude of acceptance, sensitivity, and caring
- Developed working relationships with relevant statutory, voluntary and community groups and organisations
- Conducted initial assessments of new referrals to the service This may involve semi-structured interviews with service users and carers, direct observations of service users and reviews of medical and of psychological records
- Provided Clinical assistance to senior Psychiatrist & Psychologist for their follow ups with patients & their families
- Therapy skills specially Dementia, old age & Mild Cognitive Impairment (MCI)
- Psychosocial interventions to improve cognitive abilities of Dementia patients (cognitive stimulation, cognitive training), enhance emotional well-being (activity planning, reduce behavioral symptoms (aromatherapy, music therapy) and promote everyday functioning
- Medication administration
- Expert in disaster recovery
- Customer support needs assessment
- Development support
- Clean driving record
- Care management
- Care plan development
- Application support
- Care needs assessment
- Life skills development
- Support group management
- Documentation expertise
Memberships
- British Psychological Society Graduate Membership; Graduate basis for Chartered Membership (GBC) 706841
- Royal Psychologists Community (RPC Global)
- Pakistan Young Psychologists association (PYPA).
- CPD study through American Psychological Association (APA)
- Red Crescent Pakistan
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Urdu
Fluent
Gujarati
Fluent
Certification
- Health and Safety of Children Certificate By IOSH UK
- Safeguarding Children Level 1 Training Certificate By IOSH, UK
- Patient Safety Level 1 Training Certificate By NHS Foundation Trust, UK
- Health Safety and Infection Prevention control training Certificate By NHS foundation Trust UK
- Violence and anger Management Training Certificate By NHS Foundation Trust UK
- Anxiety and Depression Adult Well Being Training Certificate By IOSH, UK
- Conflict Resolution Training Certificate By NHS Foundation Trust, UK
- Child Sexual Exploitation Training Certificate By Supporting futures Ltd UK
- Emergency first aid training certificate By Supporting futures LTD, UK
- Cognitive Behavior Therapy Certificate By Royal Psychologists Community, Pakistan
- Safeguarding adults Training Certificate By NHS Foundation Trust
References
References available upon request.
Timeline
Group( Mental Health) Support Worker
NHS Foundation Trust
12.2023 - Current
Children Residential Support Worker
Supporting Futures LTD UK
11.2023 - Current
MSc Health Psychology -
MANCHESTER METROPOLITON UNIVERSITY F/TIME
09.2023 - 05.2024
SEN teaching assistant
DHO OFFICE, AJ&K EDUCATION DEPARTMENT
11.2022 - 09.2023
MSc Applied Psychology - undefined
VIRTUAL UNIVERSITY OF PAKISTAN- FULL TIME
09.2020 - 05.2022
MENTAL HEALTH SUPPORT WORKER
DHO OFFICE, AJ&K HEALTH DEPARTMENT
03.2019 - 11.2022
INTERNSHIP
DHO OFFICE, AJK HEALTH DEPARTMENT
03.2019 - 08.2019
HEALTH CARE ASSISTANT
DHO OFFICE, AJK HEALTH DEPARTMENT
05.2018 - 02.2019
Bachelor of Science BSc (Psychology) - undefined
SARGODHA UNIVERSITY OF PAKISTAN- FULL TIME
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