Ayesha Qureshi
London ,England
Summary
I am diligent person who is ready to offer strong interpersonal skills and positive attitude. Knowledgeable about team collaboration and customer service from volunteer experience. Eager to bring enthusiasm and reliability to new challenges. Ready to use and develop communication, teamwork, and problem-solving skills in the workplace .
Friendly and approachable, bringing excellent communication skills and strong ability to work collaboratively. Demonstrates proficiency in customer service and problem-solving, ensuring smooth and effective store operations. Eager to contribute positively and make meaningful impact.
Overview
7
7
years of post-secondary education
Work history
Volunteer retail assistant
Flooring Centre
London, England
2022.04 - 2022.04
- Maintained a clean, organised store environment to enhance shopping experiences.
- Handled cash registers with precision, minimising discrepancies during end-of-day tallies.
- Promptly unpacked and shelved product deliveries to reduce clutter in the store.
- Greeted customers and provided purchase advice to ensure satisfaction and assist with product selection.
- Recommended items to increase transaction value and promote customer engagement.
- Delivered personalised customer service to encourage repeat business.
- Fostered positive relationships with customers, enhancing loyalty and retention.
Education
GCSEs -
Plashet School
London 2018.09 - 2023.06
Diploma of Higher Education - Business
Newham Sixth Form College
London 2023.09 - 2025.06
Skills
- Communication and negotiation skills
- Effective listening
- Positive attitude
- Strong work ethic
- Customer loyalty and retention
- Efficient multitasking
- Attention to detail
- Instagram account management
Affiliations
- I have a hobby in arts and crafts.
Accomplishments
Since the age of 13 years I was hugely intrigued about business studies and how different businesses operate. So I had decided to open up a small business where I sell handmade products which range from keyrings all the way upto personalised mugs. This has also helped me to increase in my marketing skills / promotion as I sell my products on Etsy as well as Instagram. By doing this I have been able to attract lots of customers and make a postive impact.
Languages
English
Fluent
Urdu
Intermediate
Punjabi
Fluent
Timeline
Diploma of Higher Education - Business
Newham Sixth Form College
2023.09 - 2025.06
Volunteer retail assistant
Flooring Centre
2022.04 - 2022.04
GCSEs -
Plashet School
2018.09 - 2023.06