Ayaz Qasim
Glasgow
Summary
Experienced in vehicle body repair and panel beating, with expertise in spray painting using SATA equipment and applying vehicle alignment principles. Skilled in basic vehicle diagnostics, workshop safety awareness, and the effective use of workshop tools and equipment. Demonstrates strong communication skills, handling customer enquiries, resolving complaints, and building lasting customer relationships to maintain satisfaction. Proficient in cash handling, stock management, store presentation, and sales assistance within fast-paced environments. Recognised for reliability, adaptability, teamwork, time management, problem-solving, and decision-making to deliver high-quality results consistently.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Retail Assistant
L&A Shisha Shop
2025.08 - 2026.03
- Provided customer service and handled in-store sales
- Managed stock and maintained shop presentation
- Built strong interpersonal and communication skills
- Worked efficiently in a busy retail setting
Customer Service Consultant
Past Due Credit Solutions
2024.10 - 2025.07
- Handled customer enquiries and resolved issues professionally
- Developed strong communication and problem-solving skills
- Maintained a high level of customer satisfaction
- Worked effectively in a fast-paced office environment
Education
Level 4 - Mechanical Engineering (Motor Vehicle)
Kelvin College
2020.01 - 2021.01
Practical training - vehicle mechanics
SAR Garage
Glasgow 2021.01 - 2022.01
Diploma - Vehicle Body Repair & Alignment Principles
2022.01 - 2024.01
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Motherwell College
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Knightswood Secondary School
Skills
- Vehicle body repair
- Panel beating
- Basic vehicle diagnostics
- Use of workshop tools and equipment
- Spray painting (SATA equipment)
- Vehicle alignment principles
- Workshop safety awareness
- Handling customer enquiries
- Complaint resolution
- Communication skills
- Building customer relationships
- Maintaining customer satisfaction
- Cash handling
- Stock management
- Store presentation
- Sales assistance
- Working in fast-paced environments
- Teamwork
- Time management
- Problem-solving
- Decision-making
- Reliability
- Adaptability
Certification
- Duke of Edinburgh Award (Jazz Gold)
- Health & Food Hygiene Certificate
- Emergency First Aid at Work (SCQF Level 6)
- Kent Technical Session
Languages
English
Fluent
Arabic
Fluent
Kurdish
Fluent
Timeline
Retail Assistant
L&A Shisha Shop
2025.08 - 2026.03
Customer Service Consultant
Past Due Credit Solutions
2024.10 - 2025.07
Diploma - Vehicle Body Repair & Alignment Principles
2022.01 - 2024.01
Practical training - vehicle mechanics
SAR Garage
2021.01 - 2022.01
Level 4 - Mechanical Engineering (Motor Vehicle)
Kelvin College
2020.01 - 2021.01
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Motherwell College
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Knightswood Secondary School