Ayah Sadiki

Managed event enquiries and converted leads into confirmed business

Conducted site visits to showcase event spaces and drive sales

Built client relationships and tailored proposals to requirements

Led daily sales reporting and updates

Coordinated with operations to ensure smooth event delivery

Supported on-the-day event execution when required

Worked directly with clients to plan events, manage invoices, and ensure all of their requirements were fulfilled.

Coordinated event details and fulfilled client demands, delivering seamless events.

Managed billing and contract operations.

Delivered a seamless and personalised guest arrival and departure experience in a high-volume luxury environment

Anticipated guest needs and resolved requests efficiently, ensuring exceptional service standards and guest satisfaction

Gained cross-functional exposure across departments, supporting day-to-day hotel operations and improving overall service flow

Assisted in coordinating internal processes between front office, housekeeping, and F&B to ensure operational efficiency

Monitored service standards and identified areas for improvement to enhance guest experience