Ayah Al-Roubaie
Manchester
Summary
Results-driven Microbiology graduate with a strong scientific foundation and award-winning research experience. Skilled in project management, laboratory operations, and quality control, with proven ability to lead teams, coordinate complex projects, and communicate technical information effectively. Adept at building relationships, driving operational efficiency, and supporting healthcare or scientific initiatives in fast-paced, regulated environments, with practical knowledge of Good Clinical Practice (GCP) standards. Recognised for attention to detail, problem-solving, and delivering excellence under deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Clinical Research Assistant - Part Time
NIHR Royal Surrey Clinical Research Facility
2025.07 - 2026.06
- Supported delivery of NIHR-adopted clinical research studies through laboratory-based sample processing, analysis, and data recording, ensuring compliance with Good Clinical Practice (GCP) and NHS governance standards.
- Conducted laboratory procedures including sample collection, preparation, handling, and storage in line with study protocols and regulatory requirements.
- Maintained accurate and confidential clinical and laboratory data, ensuring high standards of data integrity and traceability.
- Assisted in management and quality control of biological samples, supporting research teams with timely and accurate processing.
- Followed and implemented Standard Operating Procedures (SOPs) to maintain consistency, safety, and compliance within laboratory workflows.
- Collaborated with research nurses, investigators, and clinicians to support study progress and ensure smooth laboratory operations.
- Supported audit preparation, research governance, and ethics compliance by maintaining accurate documentation and laboratory records.
- Demonstrated strong organisational skills and attention to detail while managing multiple studies and laboratory tasks in fast-paced clinical research environment.
Laboratory Assistant
Kingston University
2025.03 - 2025.07
- Volunteered in laboratory environment, providing operational and administrative support to maintain efficient day-to-day laboratory functions.
- Maintained accurate documentation, data entry, and record-keeping to support laboratory research, testing, and compliance requirements.
- Managed laboratory inventory, stock control, and equipment records to ensure availability of resources and accurate asset tracking.
- Assisted in preparation and coordination of laboratory procedures, including sample organisation, materials preparation, and workflow scheduling.
- Maintained compliance with laboratory health and safety regulations, infection control procedures, and Standard Operating Procedures (SOPs), supporting audit readiness and regulatory standards.
- Supported laboratory processes involving sample preparation, labelling, packaging, and handling, ensuring accuracy, traceability, and quality control.
- Assisted with quality assurance activities by identifying discrepancies, maintaining data accuracy, and supporting continuous improvements in laboratory operations.
- Demonstrated strong organisational skills, attention to detail, and confidentiality when handling laboratory data and sensitive information.
Beauty Advisor
Space NK
2024.03 - 2026.06
- Managed client appointment scheduling, bookings, and diary coordination, ensuring efficient time management and smooth daily operations.
- Maintained accurate customer records and data entry, ensuring confidentiality and compliance with data protection (GDPR) standards.
- Handled customer enquiries (in-person and via phone/email), providing professional support and resolving queries in timely manner.
- Supported administrative operations, including stock tracking, inventory updates, and processing transactions in line with company procedures.
- Assisted in preparing and maintaining reports on sales performance, bookings, and client activity to support business decision-making.
- Ensured consistent documentation and adherence to company policies, procedures, and operational standards.
- Coordinated with team members and management to support day-to-day operations, workflow efficiency, and service delivery.
- Delivered high-quality customer service and front-desk support, acting as key point of contact for clients and stakeholders..
Administrative & Operations Manager
Fenwick Ltd
2021.04 - 2023.12
- Provided comprehensive administrative and operational support to ensure smooth day-to-day operations, workflow coordination, and service delivery across multiple departments.
- Managed data entry, customer records management, and documentation, ensuring accuracy and compliance with GDPR and data protection policies.
- Produced and maintained performance reports, KPI tracking, and data analysis, supporting management decision-making and business planning.
- Coordinated rota planning, staff scheduling, and workforce allocation, ensuring effective resource management and operational coverage.
- Handled customer enquiries and escalations (face-to-face and telephone), delivering professional communication and efficient issue resolution.
- Maintained inventory records, stock control systems, and audit documentation, improving operational accuracy, compliance, and loss prevention.
- Ensured adherence to company policies, procedures, and governance standards, supporting audit readiness and quality assurance processes.
- Coordinated team communications, daily briefings, and task allocation, improving workflow efficiency and team performance.
- Supported reporting, sales tracking, and operational insights, contributing to performance improvements and target achievement.
- · Assisted in process improvement initiatives, enhancing administrative systems, reporting accuracy, and operational efficiency.
- · Contributed to strong business performance, including exceeding monthly targets by 4% and improving key metrics such as conversion rate and transaction value.
Education
Bachelor of Science - Microbiology
University of Surrey
A-Levels - Science
Coombe Sixthform
Skills
- Clinical trial management
- Data integrity
- Regulatory compliance
- Participant recruitment
- Communication skills
- Time management
- Good Laboratory Practice (GLP) knowledge
Certification
- Good Clinical Practice (GCP)
- Food Safety in Catering
- BLS & Defibrillation
Hobbies and interests
- Baking
- Tennis
- Walking
Timeline
Clinical Research Assistant - Part Time
NIHR Royal Surrey Clinical Research Facility
2025.07 - 2026.06
Laboratory Assistant
Kingston University
2025.03 - 2025.07
Beauty Advisor
Space NK
2024.03 - 2026.06
Administrative & Operations Manager
Fenwick Ltd
2021.04 - 2023.12
Bachelor of Science - Microbiology
University of Surrey
A-Levels - Science
Coombe Sixthform