AYAAN HUSSAIN
Summary
Motivated individual with a foundation in customer service and teamwork. Brings a positive attitude and active listening skills to enhance client interactions. Demonstrates adaptability and decision-making abilities in diverse situations, contributing to a supportive and productive atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinic Assistant
Shulan Clinic
East Didsbury, Manchester
01.2025 - 01.2026
- Delivered an effective reception service answering telephone calls and face to face enquiries, taking payment, creating invoices for medical insurance claims, scheduling appointments, and managing bookings.
- Delivered an exceptional customer experience, welcoming patients to the clinic, clarifying any questions or concerns and effectively putting the patient at ease.
- Inputted, updated, and maintained patients' electronic records to ensure accurate and accessible health information.
- Maintained clean and organised clinic environment, ordering medicines and equipment to support patient care.
- Shulan Clinic is one of the leading centres for Traditional Chinese Medicine in Europe. Established in 1993 by Prof. Shulan Tang, a world leading expert in this field.
Peer Mentor
Oldham Sixth Form College
Oldham
01.2024 - 01.2025
- Designed customised maths recall activities, improving student scores by 15%.
- Personalised each session by incorporating student interests, fostering engagement and motivation.
- Adapted teaching styles to the student's learning type, promoting engagement and confidence.
- Peer mentored year 11 GCSE higher maths student for 6 weeks, enhancing exam readiness and confidence.
Education
Biomedical Sciences -
University of Salford
2024 - Current
A levels -
Oldham Sixth Form College
06-2024
GCSEs -
Hollingworth Academy
06-2022
Skills
- Customer service
- Positive attitude
- Team collaboration
- Calm under pressure
- Decision making
- Active listening
- Effective communication
- Vital signs monitoring
Interests
- Travelling the world - Enthusiastic about exploring different cultures through travel, having visited countries around Europe, Africa and, Asia. These experiences have deepened my appreciation for global perspectives, enhanced my communication skills, and fostered adaptability in unfamiliar environments
- Physical & Mental fitness - Badminton club member at my local university, participating weekly. Demonstrating commitment, leadership and teamwork on and off the field
- Group Facilitation - I enjoy group facilitation and public speaking, particularly when presenting topics of personal or academic interest to an audience. Demonstrating my leadership, organisation and interpersonal skills
Certification
- First Aid for Knife Atacks Level 2 certified - Completed Level 2 VTQ First Aid for Knife Attacks training, including scene safety, catastrophic bleeding control, tourniquet use, haemostatic dressings, trauma response, and emergency casualty care
- Drink Spiking Awareness certified - Completed Drink Spiking Awareness training, including recognising signs of drink spiking, safeguarding vulnerable individuals, incident response, and promoting customer safety in licensed venues
Timeline
Clinic Assistant
Shulan Clinic
01.2025 - 01.2026
Peer Mentor
Oldham Sixth Form College
01.2024 - 01.2025
Biomedical Sciences -
University of Salford
2024 - Current
A levels -
Oldham Sixth Form College
GCSEs -
Hollingworth Academy