Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Aya Baydada

Sunderland,SND

Summary

Motivated and reliable university student with hands-on experience in retail and customer service. Skilled in assisting customers, handling transactions, and working efficiently in fast-paced environments. A positive team player with strong communication skills, seeking a part-time opportunity to contribute to excellent customer experiences.

Overview

2
2
years of professional experience

Work history

Sales assistant

Defacto
Fes, Morocco
2023.07 - 2023.08
  • Provided friendly and efficient customer service, assisting customers with product selection and enquiries
  • Operated the till, handling cash and card transactions accurately
  • Maintained high standards of store presentation, ensuring the shop floor was clean, organised, and visually appealing
  • Replenished stock and ensured shelves were fully stocked at all times
  • Supported the team in a fast-paced retail environment, especially during busy periods
  • Assisted in managing fitting rooms and ensuring a smooth customer experience

Shop Assistant (Part-Time)

Al Akhawayn University Shop
Ifrane, Morocco
2023.01 - 2023.05
  • Supported the daily running of a university grocery shop serving students and staff
  • Adapted to busy periods between classes, ensuring efficient and friendly service
  • Worked with other student staff to keep operations running smoothly
  • Conducted price checks at request of customers for clear communication on cost.

Student Volunteer

Al Akhawayn University
Ifrane, Morocco
2024.09 - 2024.10
  • Welcomed and assisted visitors during university events, ensuring a positive and professional experience
  • Supported event organisation and preparation in busy environments
  • Worked collaboratively with a team to ensure smooth operations
  • Maintained a friendly and helpful attitude while assisting guests

Education

BSc (Hons) - Computer System Engineering

University of Sunderland
Sunderland
2026.01 -

Undergraduate Studies - Computer Science

Al Akhawayn University
Ifrane, Morocco
2022.09 - 2025.12

English Language Certificate (C1 Level) - English Language

CEA Language Center
Ifrane, Morocco
2022.09 - 2023.05

Skills

  • Customer service
  • Communication
  • Teamwork
  • Ability to work in fast-paced environments
  • Attention to detail
  • Time management
  • Positive and professional attitude

Languages

English
Advanced (C1)
Arabic
Native
French
Upper intermediate (B2)

Timeline

BSc (Hons) - Computer System Engineering

University of Sunderland
2026.01 -

Student Volunteer

Al Akhawayn University
2024.09 - 2024.10

Sales assistant

Defacto
2023.07 - 2023.08

Shop Assistant (Part-Time)

Al Akhawayn University Shop
2023.01 - 2023.05

Undergraduate Studies - Computer Science

Al Akhawayn University
2022.09 - 2025.12

English Language Certificate (C1 Level) - English Language

CEA Language Center
2022.09 - 2023.05
Aya Baydada